Customer reviews from spypoint.com
Spypoint - Spy Point Flex M
Average customer rating
4.7
(519 Reviews)
Rating breakdown 519 reviews
5 Stars
441
4 Stars
38
3 Stars
7
2 Stars
10
1 Star
23
92%of customers recommend this product.
(
457 out of
495)
Customer Reviews for Spypoint - Spy Point Flex M
Customer Rating
1
Terrible, false triggers
on March 9, 2026
Posted by: Mr Nobody
from KY
Gender:Male
I bought this for 2025 season and worked great for two months. Now it takes pictures of everything but an animal. This is wasted money when on subscription which is extremely aggravating, when switched to the free version I have 100 photos of no deer or any other animal. Set the sensitivity at all three different levels no change false triggers left and right. Save your money and get something different, I didn’t head others advise online don’t make the same mistake.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, March 9, 2026
Hello there. Thank you for sharing your feedback. We're dismayed to hear about the experience you've had with your camera. We take situations like this very seriously and would like to gather additional details to better assist you. With that said, please reach out to our team at 1-888-779-7646 or connect with us via web chat at your earliest convenience. Rest assured, your concern will be thoroughly investigated.
Written by a customer while visiting spypoint.com
Customer Rating
2
FLEX-M: BATTERY COMPARTMENT FULL OF WATER
on February 16, 2026
Posted by: Disappointed Again
from Western Washington
Gender:Male
FLEX-M : I'm using rechargeable batteries. So these stay in place for months, before requiring re-charging. ( two units ). They stopped working properly, so I decided to try charging the batteries. When I opened the compartment to remove them, they were full of water. I noticed that when I turned them off,( before opening ), the GREEN light would stay lit. I took them home, sat them in a warm place, open, to dry. Now they will show a green light, when motion activated. But never turn blue, and send a photo.
After investing $ in the chargeable batteries, I'm reluctant to change brands. After using this brand ( not this model ) for three years, and having issues. ( the company has sent me two free replacements in the past ) I'm doubting I will buy this brand again. The battery compartment should NOT leak !!!
After investing $ in the chargeable batteries, I'm reluctant to change brands. After using this brand ( not this model ) for three years, and having issues. ( the company has sent me two free replacements in the past ) I'm doubting I will buy this brand again. The battery compartment should NOT leak !!!
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, February 16, 2026
Hi there. Thank you for sharing your feedback. We’re dismayed to hear about the experience you had with your camera. Our cameras are water-resistant, most with an IP65 rating, meaning they can't be submerged but should withstand most weather conditions. In your case, we would like to gather more information, as we take situations like this very seriously. Your feedback is valuable to us, and we want to look into this further. To help us better understand what happened, please contact us at your earliest convenience at 1-888-779-7646 for prompt assistance.
Written by a customer while visiting spypoint.com
Customer Rating
2
Firmware
on September 27, 2024
Posted by: Bowana
from Virginia
Gender:Male
Camera few weeks old got notification firmware update did not realize that updates were not done automatically camera out of commission.. Working all day trying to download update nice camer when working good luck think twice.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, September 30, 2024
Hello; During the initial activation, the camera is designed for automatic firmware updates; However, factors like fluctuating signal strength can sometimes affect this process; In some situations, a manual update may be needed to ensure control over the process. We can certainly help with guidance to get your camera back in action. We’ve forwarded your feedback to our higher-up team, and our expert will reach out to assist you in completing the update and ensure you get your camera back to optimal performance.
Written by a customer while visiting spypoint.com
Customer Rating
1
Not worth the price
on October 26, 2024
Posted by: 3869
from United states
Gender:Female
I bought a pack of 2 yesterday and put it out today. Brand new batteries and it says my battery is at 16 percent after 5 hours of having it out. Not to mention the camera quality is terrible.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, October 27, 2024
Hello; We understand how concerning it can be to experience an unexpected battery drain shortly after using your new equipment. Various elements, including the volume of captured photos and signal strength, can greatly influence battery longevity. Your experience matters to us, and we are committed to addressing your concerns regarding both battery performance and product quality. To ensure a thorough resolution, we have escalated your concern to our higher-up team; our expert will be reaching out to you shortly to assist further and ensure that you have a reliable and satisfying experience with our products.
Written by a customer while visiting spypoint.com
Customer Rating
1
Worst Game cam company
on November 9, 2025
Posted by: Down&out
from Batesburg SC
Gender:Male
I've had multiple Spypoint cameras and each ones demise started with not connecting and transmitting photos. Each time I was given the round about from the "Advisors'. Now I'm being told that my camera was activated in 2023 when the camera didn't even launch till 2024?? I'm extremely disappointed that I wasn't helped and offered a replacement. Was always told it's the firmware... It's unfortunate because some of us like myself saves every penny just to purchase the camera and photo plan. My family depends on the meat and having the cameras help tremendously. Disappointed I wasnt helped and treated like a customer that the future of the company depends on.. Because I am. We ALL are..
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, November 10, 2025
Hello there, we’d like to review this matter further to ensure it handled properly. Please reach out to our support team at 1-888-779-7646 so we can review your account details and provide the best possible assistance. We genuinely appreciate your support and value you as a customer.
Written by a customer while visiting spypoint.com
Customer Rating
5
Amazing quality cam at an even more amazing price
on May 15, 2024
Posted by: SR712
from Newton, Texas
Gender:Male
I’ve been running this cam for a few weeks now and love everything about it so far. Videos are great, photos are clear, and so far the batteries are doing good. Of course I can’t give you a full detail on battery life yet but it seems to be doing good. For a camera offering photos, videos with sound, and dual carrier reception, I don’t think you can beat this camera, especially at this price range !!!! The flash range and detection are excellent and even though I have it installed in an area with relatively low cell reception, there have been no delays on photo or video transmissions. Setup and installation is super easy as with all Spypoint cams. I will be purchasing more very soon.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, May 15, 2024
Hello, we're thrilled to hear that you're enjoying your experience with the Flex M. At SPYPOINT, we strive to provide high-quality products that deliver exceptional performance at an affordable price. In crafting our new model, we made sure to focus on delivering top-notch photo and video quality, reliable battery life, and seamless operation, and we're glad to know that our dedication has translated into a great experience for you. Thank you for choosing us; here's to many more remarkable captures. Have a fantastic day.
Written by a customer while visiting spypoint.com
Customer Rating
5
Flex-M a great addition to the Flex Series!
on May 15, 2024
Posted by: Anonymous
from Port Franks, Ontario Canada
Gender:Female
I received this Camera a few weeks ago n put it to work right away as we were turkey hunting n needed to pattern the turkeys to see if they were using a certain roost. I love my original Flex the picture quality on Stills and video and this Flex M is even better with 28 megapixels and 720 P videos with sound. It’s so easy to setup up to!! It also has a test button so you can make sure it’s the right angle before you leave the bush. I even brought it up to Timmins to put out at bear baits where I have cell service.. I just did that today so I can’t wait until a bear finds it and to see the pictures n videos!
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, May 16, 2024
Hello Lisa; Thank you for choosing FLEX-M, the latest addition to our Flex Series. We're thrilled to hear that you've found it to be a valuable tool for your outdoor adventures and are elated to learn that the Flex-M has seamlessly integrated into your hunting routine and that you appreciate the improved features of the new model, including the enhanced picture quality and the convenience of its setup process, aiding you in your quest to pattern turkeys and explore new territories. We look forward to seeing the remarkable moments captured by FLEX-M in these diverse environments and continuing to support your outdoor pursuits with our innovative trail camera technology. Have a great day.
Written by a customer while visiting spypoint.com
Customer Rating
2
Easy setup
on July 22, 2024
Posted by: 42Bigbuckdown
from Canton,Oh
Gender:Male
The app and connection was a breeze. The picture quality is sub par to say the least. There is an option to pay extra for a few HD photos but the cost of counting tines is not worth the price. This is the premise of a game camera so I’ll more than likely find a different brand next year unless they change some settings.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, July 23, 2024
Hello, Thank you for sharing your feedback on the app and connection. We acknowledge your concerns regarding the picture quality, which may be influenced by factors such as settings and environmental conditions and to investigate this further, we have forwarded your feedback to our higher team, and an expert will contact you soon to review the issue and enhance your experience with our product.
Written by a customer while visiting spypoint.com