Customer reviews from spypoint.com
Spypoint - Spy Point Flex M
Average customer rating
4.7
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
441
4 Stars
37
3 Stars
7
2 Stars
8
1 Star
21
93%of customers recommend this product.
(
456 out of
490)
Customer Reviews for Spypoint - Spy Point Flex M
Customer Rating
1
didnt even last a year.
on October 30, 2024
Posted by: cox91
from iowa
Gender:Male
bought about sept of last year and took them out before jan. when i went to put them back out this year they show like they are dead with fresh batteries in them. Me and my dad bought a bunch of these cameras but they dont seem to last more then a year or two.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, October 30, 2024
Hello; We regret to hear about the challenges you've faced with our cameras. We take durability and performance seriously, so we will elevate your concern to our higher-level team for a closer look; our expert will connect with you soon to dive deeper and find the right solution. Your trust means a lot to us, and we’re here to ensure your cameras perform as expected for seasons to come.
Written by a customer while visiting spypoint.com
Customer Rating
1
Worst Game cam company
on November 9, 2025
Posted by: Down&out
from Batesburg SC
Gender:Male
I've had multiple Spypoint cameras and each ones demise started with not connecting and transmitting photos. Each time I was given the round about from the "Advisors'. Now I'm being told that my camera was activated in 2023 when the camera didn't even launch till 2024?? I'm extremely disappointed that I wasn't helped and offered a replacement. Was always told it's the firmware... It's unfortunate because some of us like myself saves every penny just to purchase the camera and photo plan. My family depends on the meat and having the cameras help tremendously. Disappointed I wasnt helped and treated like a customer that the future of the company depends on.. Because I am. We ALL are..
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, November 10, 2025
Hello there, we’d like to review this matter further to ensure it handled properly. Please reach out to our support team at 1-888-779-7646 so we can review your account details and provide the best possible assistance. We genuinely appreciate your support and value you as a customer.
Written by a customer while visiting spypoint.com
Customer Rating
4
Camera build up moisture but the other doesn't
on August 29, 2024
Posted by: Stitches77
from McClure Twnshp, Ontario Canada
Gender:Male
I have had one camera replaced 2 times as the lens builds up with moisture. Both camera's are within half a click and one always got moisture build up.
It would be nice for the app to have a link to the online store to purchase other camera's/accessories/more photo's.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, August 29, 2024
Hi, Thank you for your feedback and sharing your experience. It’s important to us that our products perform reliably. If the camera isn't closed tightly, moisture can enter, especially during temperature changes. Mounting the camera higher off the ground can help reduce condensation. Please reach out to our support team if you need assistance. We appreciate your suggestion about adding a purchase link through the app.
Written by a customer while visiting spypoint.com
Customer Rating
2
Not good enough
on November 5, 2024
Posted by: Work Hard 4 IT
from North Arkansas
Gender:Male
I bought this value pack last year. I have had issues with spotty reception. The bib thing is these antennas are terrible. One fell off (will not go back on) The other refuses to "tighten". When I do get pictures, they are alright. Not the best pictures, not extremely bad, however, I did expect better. Read the reviews, therefore, I did not waste my time by calling consumer support. Spypoint ... you can do better!
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, November 5, 2024
Hello; We're dismayed to hear about the reception and antenna challenges you're experiencing; we strive to deliver high-quality, reliable gear, and we're committed to ensuring your experience reflects this standard. We’ll escalate your concerns to our expert team, and our specialist will reach out shortly to investigate further and provide the necessary assistance to resolve this. We’re here to ensure you get the best performance from your camera.
Written by a customer while visiting spypoint.com
Customer Rating
5
Great Camera !!
on September 6, 2025
Posted by: Overdrive
from Wilson N C
Gender:Male
Had my flex-M’s for three months now and no problems at all. After first month I purchased Spypoint Solar panels. Very please with cams and panels.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, September 7, 2025
Hello, we appreciate you sharing those pictures with us. Hearing that the FLEX-M has met your expectations is incredibly rewarding. Thank you for your five-star rating and for choosing SPYPOINT!
Written by a customer while visiting spypoint.com
Customer Rating
1
Battery life is horrible
on October 21, 2025
Posted by: JK98
from Rogers MN
Gender:Male
I purchased and activated. Flex-m twin pack 2 months ago. Put these cameras in the woods and love the pictures. The only problem is over 2 months I have had to change the batteries 3 times. This has costed me valuable photos and time in the woods. Even when you utilize the delayed photos and scheduled transitions the cameras die. I changed the batteries 8 days ago, I used 8 brand new AA non rechargeable alkaline batteries and that camera is already dead.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, October 21, 2025
Hello there, we’d like to take a closer look and gather more details about what happened. Please contact us at 1-888-779-7646, and our team will be glad to help troubleshoot and check your camera further.
Written by a customer while visiting spypoint.com
Customer Rating
4
Flex m
on October 23, 2025
Posted by: Toht
from Ala
Gender:Male
Have had 2 flex m out for about 1 months and im fairly pleased with the pic quality and battery life. Video quality sucks. It's real shaky jerky like a time lapse and it's not but 5 seconds long
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, October 23, 2025
Hey there, we appreciate your feedback. Please keep in mind that when the FLEX line is set to video mode, the camera will transmit 3 animated previews through the app. The full 15-second video will be stored on the SD card for manual access at your convenience. Rest assured that the full 15-second video can be transmitted to the app for remote viewing by requesting it in full HD. You may visit the following link to learn more about HD video requests: https://www.spypoint.com/us/en/full-hd-videos.html
For any further assistance, please contact us at 1-888-779-7646. We’ll be glad to help!
For any further assistance, please contact us at 1-888-779-7646. We’ll be glad to help!
Written by a customer while visiting spypoint.com
Customer Rating
1
1of5takeadive
on November 18, 2025
Posted by: Your mom
from Alabama
Gender:Male
This product doesn’t come with batteries nor the chip needed to use the dag um thing. Money grab for sure
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, November 18, 2025
Hello there, we understand your concern regarding the missing batteries. To ensure your camera is fully operational and set up correctly, please reach out to us at 1-888-779-7646. Our team will be happy to guide you through the necessary steps and provide any additional information you may need.
Written by a customer while visiting spypoint.com