Customer reviews from spypoint.com
Spypoint - Spy Point Flex M
Average customer rating
4.7
(519 Reviews)
Rating breakdown 519 reviews
5 Stars
441
4 Stars
38
3 Stars
7
2 Stars
10
1 Star
23
92%of customers recommend this product.
(
457 out of
495)
Customer Reviews for Spypoint - Spy Point Flex M
Customer Rating
4
Great camera!
on October 19, 2024
Posted by: Municipal
from Connaught ON
Gender:Male
I bought this to use near my property. Cell phone range is great. Photo quality is good. Could improve.
I do find that shadows set off the camera off. I have it on Low sensitivity and still get photos of shadows in trail.
I do find that shadows set off the camera off. I have it on Low sensitivity and still get photos of shadows in trail.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, October 21, 2024
Hi; We're glad to hear that you're enjoying your new camera and its strong cellular connectivity. The photo quality is a key feature for scouting, and we appreciate your feedback on the sensitivity settings. Shadows can sometimes trigger the motion sensor, especially in dynamic lighting conditions. If you haven't already, try adjusting the camera's placement or angle to minimize shadow detection. Thanks for sharing your experience. Happy scouting.
Written by a customer while visiting spypoint.com
Customer Rating
1
didnt even last a year.
on October 30, 2024
Posted by: cox91
from iowa
Gender:Male
bought about sept of last year and took them out before jan. when i went to put them back out this year they show like they are dead with fresh batteries in them. Me and my dad bought a bunch of these cameras but they dont seem to last more then a year or two.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, October 30, 2024
Hello; We regret to hear about the challenges you've faced with our cameras. We take durability and performance seriously, so we will elevate your concern to our higher-level team for a closer look; our expert will connect with you soon to dive deeper and find the right solution. Your trust means a lot to us, and we’re here to ensure your cameras perform as expected for seasons to come.
Written by a customer while visiting spypoint.com
Customer Rating
1
Barely Works and No Plan Changes on App
on January 6, 2026
Posted by: Firetomlin
from Western PA
Gender:Male
I really wanted these cameras to work, but they don't. Seems like you need to reboot them every 10 days or so. That is about as long as it would send photos. Thought maybe the plan so I joined the Insiders club and upgraded the plan on my cameras. Same results. Today I tried to back off the plans to basic even though it's been over a month since any camera has sent me a photo. They changed software and you can't use the app to change plans. There is a many step process that includes not logging in for some steps and logging in for others- Really? So out of touch with current ease of use expectations. I cancelled all but no refunds for a service that has not provided a photo in over a month.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, January 6, 2026
Hello there, we’ve escalated your case to our senior team for a thorough review. They will carefully assess the situation with your cameras and the service plans to determine the best way to assist you. Once the review is complete, a member of our team will contact you directly to provide guidance and support to help resolve the matter.
Written by a customer while visiting spypoint.com
Customer Rating
1
Camera connectivity works when it wants to
on February 1, 2026
Posted by: Rusty19999
from Folsom louisiana
Gender:Male
After so many pictures with unlimited plan it seems like it’s always having connectivity problems when using unlimited plan and SPYPOINT agent will tell you it’s connected and 5 minutes later a different agent will tell you it’s not connected. It’s like they shut picture transfers off after so many pics sent on unlimited plan. Don’t waste your money they won’t refund you anything
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, February 1, 2026
Hello there, we appreciate you sharing your feedback. We’d like the opportunity to review the situation you experienced and take a closer look at your camera’s connectivity and account details. Please contact our support team at 1-888-779-7646, and we’ll be happy to assist further.
Written by a customer while visiting spypoint.com
Customer Rating
4
Camera build up moisture but the other doesn't
on August 29, 2024
Posted by: Stitches77
from McClure Twnshp, Ontario Canada
Gender:Male
I have had one camera replaced 2 times as the lens builds up with moisture. Both camera's are within half a click and one always got moisture build up.
It would be nice for the app to have a link to the online store to purchase other camera's/accessories/more photo's.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, August 29, 2024
Hi, Thank you for your feedback and sharing your experience. It’s important to us that our products perform reliably. If the camera isn't closed tightly, moisture can enter, especially during temperature changes. Mounting the camera higher off the ground can help reduce condensation. Please reach out to our support team if you need assistance. We appreciate your suggestion about adding a purchase link through the app.
Written by a customer while visiting spypoint.com
Customer Rating
2
Not good enough
on November 5, 2024
Posted by: Work Hard 4 IT
from North Arkansas
Gender:Male
I bought this value pack last year. I have had issues with spotty reception. The bib thing is these antennas are terrible. One fell off (will not go back on) The other refuses to "tighten". When I do get pictures, they are alright. Not the best pictures, not extremely bad, however, I did expect better. Read the reviews, therefore, I did not waste my time by calling consumer support. Spypoint ... you can do better!
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, November 5, 2024
Hello; We're dismayed to hear about the reception and antenna challenges you're experiencing; we strive to deliver high-quality, reliable gear, and we're committed to ensuring your experience reflects this standard. We’ll escalate your concerns to our expert team, and our specialist will reach out shortly to investigate further and provide the necessary assistance to resolve this. We’re here to ensure you get the best performance from your camera.
Written by a customer while visiting spypoint.com
Customer Rating
5
Great Camera !!
on September 6, 2025
Posted by: Overdrive
from Wilson N C
Gender:Male
Had my flex-M’s for three months now and no problems at all. After first month I purchased Spypoint Solar panels. Very please with cams and panels.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, September 7, 2025
Hello, we appreciate you sharing those pictures with us. Hearing that the FLEX-M has met your expectations is incredibly rewarding. Thank you for your five-star rating and for choosing SPYPOINT!
Written by a customer while visiting spypoint.com
Customer Rating
1
Battery life is horrible
on October 21, 2025
Posted by: JK98
from Rogers MN
Gender:Male
I purchased and activated. Flex-m twin pack 2 months ago. Put these cameras in the woods and love the pictures. The only problem is over 2 months I have had to change the batteries 3 times. This has costed me valuable photos and time in the woods. Even when you utilize the delayed photos and scheduled transitions the cameras die. I changed the batteries 8 days ago, I used 8 brand new AA non rechargeable alkaline batteries and that camera is already dead.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, October 21, 2025
Hello there, we’d like to take a closer look and gather more details about what happened. Please contact us at 1-888-779-7646, and our team will be glad to help troubleshoot and check your camera further.
Written by a customer while visiting spypoint.com