Customer reviews from xerox.com
Xerox - C325/DNI MFC - 35ppm Color Printer with USB, Ethernet, Wireless - White/Blue
Average customer rating
4.1
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
28
4 Stars
8
3 Stars
0
2 Stars
1
1 Star
7
Customer Reviews for Xerox - C325/DNI MFC - 35ppm Color Printer with USB, Ethernet, Wireless - White/Blue
Customer Rating
1
Still not working
on March 12, 2025
Posted by: TimG
from Florida
I purchased a brand new C325. It never worked from day one and 3 weeks later it's still not working. Tech Team tried to help but will not let me speak with management. I NEED this machine for my job. I feel abandoned.
Response from xerox.comBy Xerox Customer Support, April 11, 2025
We apologize that you are experiencing issues with your Xerox C325. We would be happy to assist and would like to escalate this issue for you. We will be reaching out to you via the contact information provided with your review.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
Written by a customer while visiting xerox.com
Customer Rating
1
DONT WASTE YOUR MONEY 3-18-2025
on March 18, 2025
Posted by: VERY
from UPSET
THE PRINTER DOES NOT PRINT A FULL PAGE. I HAVE HAD IT FOR A WEEK ITS GARABAGE. Now I have to waste my time to repack in box and send back.
Response from xerox.comBy Xerox Customer Support, April 11, 2025
We apologize that you are experiencing issues with your Xerox C325. We would be happy to assist and will be reaching out to you via the contact information provided with your review.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
Written by a customer while visiting xerox.com
Customer Rating
2
Speedy, but difficult.
on April 22, 2025
Posted by: Dino
from Anchorage, AK
The scanner is quick, but first and foremost this is a printer right? I cannot fathom why it was designed to make getting the printed papers out of the printer? Literally reaching inside the printer to twist and pull pages out without them getting stuck on various lips and edges to get them out. This is my fifth Xerox printer in nearly 20 years, and the first to ever have such a bone-headed design choice.
Response from xerox.comBy Xerox Customer Support, May 12, 2025
Thank you for your valuable feedback regarding our printer. We appreciate your input and will use it to improve our products and services.
Written by a customer while visiting xerox.com
Customer Rating
5
Great color printer! A must buy
on June 4, 2025
Posted by: Ashley
[This review was collected as part of a promotion.] I use it everyday and it continues to never fail me!
Written by a customer while visiting xerox.com
Customer Rating
5
Prints great
on June 13, 2025
Posted by: AVPW
from New York, NY
The best printer I have ever bought. Works exceptionally well.
Written by a customer while visiting xerox.com
Customer Rating
4
once setup its awesome!
on December 8, 2025
Posted by: chicagosherry
from tucson, az.
I bought this as few months ago. After one office visit (that didn't set it up at all) oand over a dozen phone calls to xerox help - we finally got the printer to work. Took over two weeks. Love the printer - not so much the first 11+ people I spoke with.
Written by a customer while visiting xerox.com
Customer Rating
1
Never worked
on December 15, 2025
Posted by: Matt207
from Maine
[This review was collected as part of a promotion.] First printer only printed yellow. Sent back and the replacement printer quality was really bad. I messaged the sales rep for the second printer to return the printer and never heard back. Not sure I would try a third printer. I definitely lost money with this printer and faith in Xerox products.
Response from xerox.comBy Xerox Customer Support, January 5, 2026
Thank you for your feedback, and we're sorry to hear you're experiencing issues with your Xerox C325 device. We’ve reached out using the contact information you provided and are happy to assist further.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
Written by a customer while visiting xerox.com
Customer Rating
5
the best
on September 3, 2024
Posted by: danikitty1995
[This review was collected as part of a promotion.] this thing is so cool. it prints. scans. copies. faxes. anything you could possibly need! it isn’t too loud & it connects to your home internet super easily. it is super high quality & i can already tell it’ll last a really long time!
Written by a customer while visiting influenster.com
