Customer reviews from xerox.com
Xerox - C325/DNI MFC - 35ppm Color Printer with USB, Ethernet, Wireless - White/Blue
Average customer rating
4.1
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
28
4 Stars
8
3 Stars
0
2 Stars
1
1 Star
7
Customer Reviews for Xerox - C325/DNI MFC - 35ppm Color Printer with USB, Ethernet, Wireless - White/Blue
Customer Rating
4
Good printer
on October 2, 2025
Posted by: Pedro
from Weston FL
[This review was collected as part of a promotion.] It's a good quality printer, but there are certain features I didn't like, such as loading paper into the manual tray. It takes a long time for the first print, and the tray for removing prints is in an awkward position. The toner is expensive.
Written by a customer while visiting xerox.com
Customer Rating
4
Good Printer
on September 24, 2025
Posted by: Pedro
from Weston FL
[This review was collected as part of a promotion.] This a good printer, good quality, but take to much time to print the first page, and the position of the out tray is not friendly, the manul tray is no very useful.
Written by a customer while visiting xerox.com
Customer Rating
1
Terrible printers
on October 1, 2025
Posted by: rxengineer
I have a business with 6 locations. We used Xerox at all locations. The older workcenter printers such as the 6515 were very good and dependable. The new "C" models are complete junk. I have several broken right now. I just purchased this last one 3 months ago. It came in with a broken glass scanner on top. After a month, Xerox finally fixed it. Now it says that it cannot scan. When it does print, it prints with toner leaking.
Response from xerox.comBy Xerox Customer Support, November 10, 2025
Thank you for your feedback, and we're sorry to hear you're experiencing issues with your Xerox C325 device. We’ve reached out using the contact information you provided and are happy to assist further.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
Written by a customer while visiting xerox.com
Customer Rating
5
Great features
on November 12, 2025
Posted by: Pat g
from Auburn nebraska
After all the mess up I am happy with the final results
Written by a customer while visiting xerox.com
Customer Rating
5
Incredible Printer and Scanner, sets the bar!
on November 8, 2024
Posted by: DrayerZ
from Utah
[This review was collected as part of a promotion.] I've had the printer a couple of weeks now because I had a Lexmark printer that continued to fail me miserably. To upgrade to this Xerox, a brand I always wanted to own, has been a joyous experience. The printer warmup is a bit long, somewhere around 30-60 seconds to wake from sleep and print, but once that it warmed up it tears through a print job. The other huge plus is how smooth the scanner software on the desktop is top notch. Very easy to use and lots of great settings and options. The touch screen on the printer itself is also very responsive and easy to use. Love it, such a joy to use!
Written by a customer while visiting xerox.com
Customer Rating
1
The worst Xerox machine we have tried
on November 27, 2024
Posted by: Office Manager
from Hawaii
We have bought 6, and have returned 4 due to issues. The 2 we still have are the worst ones we've tried to date. We have over 40 machines, and of those 40, probably more that 20 different models. This one needs to go back to the drawing board! Slow to wake-up and respond, Wide color variances, Massive ink and toner usage, Lots of quirks. Read the reviews and notate which are real and which are "incentivized reviews".
Response from xerox.comBy Xerox Customer Support, December 16, 2024
We apologize that you are experiencing issues with your Xerox C325 devices. We would be happy to assist and will be reaching out to you via the contact information provided with your review.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
Written by a customer while visiting xerox.com
Customer Rating
4
Great Printer, but...
on July 16, 2025
Posted by: XeroxOnly
from Alamogordo, NM
The C325 printer we purchased is great. Installation and startup was easy peasy. However, the black ink cartridge drained the first week we had, we printed less than 500 pages. Super annoying to say the least.
Written by a customer while visiting xerox.com
Customer Rating
1
poor selection!!!
on November 6, 2025
Posted by: DR V
from New York
I had a 6516 that was getting too expensive to keep so I invested in a c325 "at a good price". Well the price wasn't so good. It was delivered with a yellow toner that was leaking. It does not make contact with my phone too often. It is quite noisy. I cannot get it to scan to email as it doens' recognize a valid email address. but the deal breaker is that I cannot print legal size without reconfiguring the paper drawer, adding legal paper (for 3 pages!!!) and then reconfiguring it for letter paper!!! Since when is there no bypass feeder???? And I know there is a way at the bottom of the printer, BUT IT IS FOR A SINGLE SHEET ONLY!!! How stupid is that????? Come on Xerox - you are better than this garbage!!!!
Response from xerox.comBy Xerox Customer Support, November 25, 2025
Thank you for your feedback, and we're sorry to hear you're experiencing issues with your Xerox C325 device. We’ve reached out using the contact information you provided and are happy to assist further.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
Written by a customer while visiting xerox.com