Customer reviews from xerox.com
Xerox - B315/DNI Multifunction Printer - Monochrome
Average customer rating
4.1
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
12
4 Stars
3
3 Stars
2
2 Stars
1
1 Star
2
Customer Reviews for Xerox - B315/DNI Multifunction Printer - Monochrome
Customer Rating
5
on May 7, 2023
Posted by: Morgan
from Orlando FL
My previous Xerox printer was fantastic, but had run its course; and I needed more functionality. The C315 was the natural choice for my home based consulting business. And I couldn't be happier.
Written by a customer while visiting xerox.com
Customer Rating
1
Multiple problems connecting
on May 23, 2023
Posted by: TherapyClinic
from Central Illinois
We have had multiple problems with connecting and disconnecting from our network. It has been a nightmare trying to get this printer to stay connected and is interrupting our business.
Response from xerox.comBy Xerox Support, May 25, 2023
Thanks for taking the time to share your feedback with us. You don't mention how you're connected so I've provided two links for you to review.
Connecting a printer to a Wireless Network: https://www.support.xerox.com/en-us/article/en/2153708.html
Connecting a printer to a wired Ethernet Network: https://www.support.xerox.com/en-us/article/en/2166015.html
If you still require assistance I suggest calling into our support department.
Connecting a printer to a Wireless Network: https://www.support.xerox.com/en-us/article/en/2153708.html
Connecting a printer to a wired Ethernet Network: https://www.support.xerox.com/en-us/article/en/2166015.html
If you still require assistance I suggest calling into our support department.
Written by a customer while visiting xerox.com
Customer Rating
5
Just What We Needed!
on June 9, 2023
Posted by: Kingdom
from Maryland
This printer is just what we needed. We recently added some new offices and needed a small printer mainly for printing checks and some occasional copying. This was they perfect size for our smaller office and provided us the privacy of use separate from the main administrative offices.
Written by a customer while visiting xerox.com
Customer Rating
5
Excellent quality and easy setup
on June 21, 2023
Posted by: bharatb12
[This review was collected as part of a promotion.] It's ideal for small office use. Fast printing with excellent quality. Easy to follow instructions to setup over Wi-Fi network. Very reliable with no paper jams for heavy loads.
Written by a customer while visiting xerox.com
Customer Rating
3
Expensive toner
on September 30, 2023
Posted by: DOC healthcare
from Clarksburg
[This review was collected as part of a promotion.] The printer if fine but the cost of the toner is ridiculous making this printer too expensive. I regretted that purchase it.
Response from xerox.comBy Xerox Customer Support, Xerox Customer Support, October 5, 2023
Thank you for taking the time to give a review of your Xerox B315 device. We appreciate your feedback. Your opinion is very valuable in helping us improve our products and design.
Written by a customer while visiting xerox.com
Customer Rating
5
Easy to set up and use
on November 1, 2023
Posted by: SiaB
from Phoenix, AZ
[This review was collected as part of a promotion.] Company purchased , does a good job for my small office
Written by a customer while visiting xerox.com
Customer Rating
5
Perfect Individual MFP!
on November 7, 2023
Posted by: EatSleepTech
This has been the best MFP for us! Great machine :)
Written by a customer while visiting xerox.com
Customer Rating
2
I do not recommend this product.
on December 24, 2023
Posted by: Ioan
from Alba Iulia
I do not recommend this product. Poor quality. I bought it about 1 month ago. I am going to buy another printed one, but not Xerox.
Response from xerox.comBy Xerox Customer Support, January 4, 2024
Thanks for taking the time to share your feedback with us. I apologize that you are experiencing problems with your Xerox B315 printer. Can we recommend you check out our Support Page to troubleshoot your image quality issue:
B315 Support Page: https://www.support.xerox.com/en-us/product/xerox-b315-multifunction-printer
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 1-800-821-2797 to start the process.
We look forward to hearing from you and helping you with this issue.
B315 Support Page: https://www.support.xerox.com/en-us/product/xerox-b315-multifunction-printer
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 1-800-821-2797 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com