Customer reviews from brother-usa.com
Brother - Persona PRS100 Single Needle Embroidery Machine with 4-Spool Thread Stand and Free Arm Embroidery
Average customer rating
4.4
(219 Reviews)
Rating breakdown 219 reviews
5 Stars
131
4 Stars
63
3 Stars
14
2 Stars
8
1 Star
3
91%of customers recommend this product.
(
178 out of
196)
Customer Reviews for Brother - Persona PRS100 Single Needle Embroidery Machine with 4-Spool Thread Stand and Free Arm Embroidery
Customer Rating
5
amazing machine
on November 12, 2023
Posted by: EWillson
This machine is amazing and can embroider on so many things. Stitches from tiny to large are all perfect. Easy to use and set up any design.
Written by a customer while visiting brother-usa.com
Customer Rating
4
I need light
on November 5, 2023
Posted by: Donna
from Lewisburg WV
I love this machine I can do so much more with it than my vm5100 but the lighting could be improved
Written by a customer while visiting brother-usa.com
Customer Rating
4
Prs 100
on September 22, 2023
Posted by: Kelly Danis
Great machine with a couple issues. Constant message to retread. Needs to have an update that allows larger embroidery field without having to purchase special attachments. In order to stitch an area greater than an 8x8 need a very expensive attachment that has a lot of bounce.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Nothing but trouble, already back at the dealer.
on March 8, 2023
Posted by: Tayler
from Sandwich, IL
I’ve had my machine for 5mo and it’s given me nothing but problems. Tension is super touchy. The computer on it went out and it’s been back at the dealer now for a month! Parts have been hard to get. I’m honestly fed up. When it works it does a beautiful job, but the constant issues has taken a toll.
Response from brother-usa.comBy Brother, Customer Service, March 9, 2023
We apologize for any inconvenience regarding your PRS100. We would like to hear more about the repair of your machine and we are sorry to hear about the length of time. Please contact Brother Customer Service directly at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Starter machine
on February 25, 2023
Posted by: Oakescustomapparel
from Mount Carmel Pennsylvania
Love this machine I’m so intrigued with the things this thing does I’m still learning how to do everything
Written by a customer while visiting brother-usa.com
Customer Rating
3
Persona embroidery machine
on October 14, 2022
Posted by: Kim H
from California
I'm really not too impressed with this machine. I have the dream machine and it is so smooth.. This persona is too temperamental.. The constant need to reoil it or it telling you to recheck your thread. I wish I would have paid more attention when I 1st got it because I would have returned it..
Written by a customer while visiting brother-usa.com
Customer Rating
5
Needle Threader
on October 14, 2022
Posted by: Terry
from Guntersville, AL
My only complaint is that the needle threader messed up early on and I have to thread the needle by hand. Frustrating to already needing to haul it in for repair.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Awesome great fonts
on October 1, 2022
Posted by: June
from Lafitte,La
[This review was collected as part of a promotion.] This machine is so user friendly and has so many great features!
Written by a customer while visiting brother-usa.com