Customer reviews from brother-usa.com
Brother - Persona PRS100 Single Needle Embroidery Machine with 4-Spool Thread Stand and Free Arm Embroidery
Average customer rating
4.4
(219 Reviews)
Rating breakdown 219 reviews
5 Stars
131
4 Stars
63
3 Stars
14
2 Stars
8
1 Star
3
91%of customers recommend this product.
(
178 out of
196)
Customer Reviews for Brother - Persona PRS100 Single Needle Embroidery Machine with 4-Spool Thread Stand and Free Arm Embroidery
Customer Rating
3
Persona
on March 5, 2026
Posted by: Anonymous
The next to the last hole for threading this machine is in a dark blue. It should be white, with a light there. I have to hold a flashlight in my mouth to see that hole in order to insert the thread there.
The largest frame is not big enough for as big as this machine is. I regret buying this machine and wished I had bought a more portable machine!
The largest frame is not big enough for as big as this machine is. I regret buying this machine and wished I had bought a more portable machine!
Response from brother-usa.comBy Brother Customer Service, March 17, 2026
I understand you are having a issue with the threading for the Brother PRS100. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Stick in time
on October 17, 2025
Posted by: Single needle
We’ve had our single needle for 6 years. We use to have a store in a mall and had a 12 needle machine. I think the single needle machine sews better with less thread breaks than the 12 needle. The single needle is a great choice with excellent results.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Embroidery field
on May 15, 2025
Posted by: Donna
from Holden, Louisiana
Great machine. A workhorse but I wish the embroidery field was larger
Written by a customer while visiting brother-usa.com
Customer Rating
5
Easy to Use and does it All
on May 2, 2025
Posted by: Milo
from California
The Persona is such a great machine. I already had a flat bed machine but wanted to be able to embroider on things like sleeves, pant legs, tote bags, etc. those are impossible on a flat bed! the persona can do it all, flat and also cylindrical items. The machine is so easy to use, and if you already use a brother embroidery or sewing machine the interface will be familiar so you can get started right away. thread changes are easy since all you do is tie off the new thread to the old and pull through. it is such a good value for all it can do. Highly recommended
Written by a customer while visiting brother-usa.com
Customer Rating
5
Easy to use
on January 15, 2025
Posted by: Karenbw44
I love my Persona PRS100 Enjoying making Christmas gift with it.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great machine
on August 3, 2024
Posted by: Mimi Shelia
Love this machine. Such a huge improvement over the flat bed machines I had before.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Have to have
on May 20, 2024
Posted by: Satisfied
from Maryland
I absolutely love this machine. It is easy to operate. It was also in line with my budget. I have embroidered hats and t-shirts with ease. Currently hunting for things to embroider!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Disappointed
on January 25, 2024
Posted by: EmmBee
from Philadelphia, Mississippi
I have been frustrated ever since I bought my machine. I have taken it back for repair three times. The first time, it needed to be serviced, the second time the timing was off and the third time the threader needed to be replaced. I haven’t even had my machine for a year yet. I wish I could get my money back for it. When it does work, it embroiders wonderfully. I’m just don’t have the physical strength it takes to keep taking it for repairs.
Response from brother-usa.comBy Brother Customer Service, January 26, 2024
We apologize for any inconvenience. We would like to hear more and assist. Please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com