Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,747 Reviews)
Rating breakdown 3,747 reviews
5 Stars
2,879
4 Stars
703
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Posted by: Nance
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
Good phone, enough storage space, battery life is great, so far so good happy with the storage and features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing!!
on August 30, 2024
Posted by: Poorghettoboi1987
[This review was collected as part of a promotion.] This phone is full of features! One of my favorites is the galaxy Ai feature! The camera capabilities! And also it's speed and memory! I always go with galaxy! I'll forever be a fan!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My lovely phone S23
on August 30, 2024
Posted by: Vg1961
[This review was collected as part of a promotion.] I Love my Galaxy S23 new phone. I have been using Samsung phones for last 15 years. They never let me down. This flagship phone is beyond my imagination. The " camera " features always beats the other competitors in the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is really durable and reliable
on August 29, 2024
Posted by: Matt420
[This review was collected as part of a promotion.] I love using my phone for watching videos and taking pics and videos the camera works great and using galaxy ai makes everything easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The whole truth and nothing but the truth
on August 29, 2024
Posted by: xWARPx
[This review was collected as part of a promotion.] I was excited to unbox this phone. Everything transferred over smoothly thanks to Smart Switch. I was already enjoying the bigger screen and amazing colors in games and streaming videos/movies. A big difference from my previous Galaxy phone. I started to notice things here and there, minor things, nothing to major. The phone gets pretty hot when gaming or streaming even in an air-conditioned room. I know it is normal for most phones after hours of prolonged use. This gets hot within thirty minutes or so with no other apps running in the background. Every now and again the bluetooth has trouble pairing with other devices even when the device is right next to it or placed right on the phone, even without a phone case. Those things are not to hard to fix. Now, the gripe that I have is with the accidental touch protection. I always use the accidental touch protection because I usually carry my phone with me at all times in my pocket wherever I go. My previous Galaxy had no issues with it at all. This model Galaxy, it does not work. I can close out the screen making sure the screen is off and not on, put it in my pocket. Check on it in ten minutes and there will be all sorts of open apps. I turned off the touch sensitivity to see if it would make a difference. Not in the slightest. The phone also has a tendency to lag/freeze and force close on simple apps. My storage isn't full either, it still happens. Otherwise a fairly decent phone. The Galaxy AI could be better honestly.
Value
3
Response from Samsung USBy R&R Team, September 5, 2024
We appreciate you taking the time to share your experience with the Galaxy S23 FE. We always love hearing from our valued customers and getting their insights. The S23 FE's Dynamic AMOLED 2X display is designed to deliver stunning visual experiences, standing out even in varying light conditions. Whether you're in bright sunlight or dimly lit environments, the display retains its clarity and vibrant colors, ensuring an immersive viewing experience. The Eye Comfort Shield feature on the S23 FE is a game-changer, effectively reducing the amount of blue light emitted by the screen. This not only enhances visual comfort during extended usage but also makes it easier on your eyes, particularly when using the device in low-light or dark settings. With reduced blue light exposure, you can enjoy using your device before bedtime without compromising on your comfort and well-being. We hate to see that you’re experiencing persistent touch sensitivity challenges and performance lags. To keep up with the nuts and bolts of your device's performance, you can use the Device Care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device Care. Tap Optimize now, and then tap Done. If you have already optimized your device, check out the link for additional options to help troubleshoot the lagging you are experiencing. We see that you've already started troubleshooting the screen sensitivity. Please reach out to us at Samsung Support so that we can look into what can be done to get this resolved. We look forward to hearing from you! -Kelvin
https://www.samsung.com/us/support/answer/ANS00078985/
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Written by a customer while visiting Samsung US
Customer Rating
4
Exceptional operation features
on August 29, 2024
Posted by: Lovetodevelopgreatideas
[This review was collected as part of a promotion.] Device serves as high influential developer and creator.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nothing wrong with it.
on August 28, 2024
Posted by: Banning
[This review was collected as part of a promotion.] The camera is awesome. The screen is large and clear. The battery lasts all day. The processor is snappy and never gets bogged down. It's very durable compared to my previous Samsungs. Galaxy AI is intriguing and the Wallet is so easy to pay with on my phone or Galaxy 3 watch. This really is a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the price
on August 28, 2024
Posted by: AZ90Man
[This review was collected as part of a promotion.] Great phone, good features, great phone
Galaxy AI
Value
5
Written by a customer while visiting Samsung US