Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,747 Reviews)
Rating breakdown 3,747 reviews
5 Stars
2,879
4 Stars
703
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
5
Superior camera
on September 2, 2024
Posted by: Captainravioli
[This review was collected as part of a promotion.] Has the best camera for phones I think out there. I love the direct view mode for videos and I was able to take my first astrophotography and it look like the moon and starts rather than a far away dot. The "Galaxy AI" in editing of photos can be helpful and interesting too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the s23 fe
on September 1, 2024
Posted by: Familyman
[This review was collected as part of a promotion.] Galaxy AI for a steal. Fun for the kids with new creative stories every night, with relevant lessons baked in by dad.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Consumer cellular won't replace
on September 1, 2024
Posted by: Donnie
from Glendale Arizona
Expertise:Expert
I've had this phone on consumer cellular for several months now for a year and it's constantly overheating and discharging itself when it overheating cuz I'm about 40% and then all of a sudden the screen starts overheating and then charge drops to 4% and the phone shuts off and yet consumer Cellular won't exchange the phone sounds like it's a problem with it they said it's a problem with your phone
Response from Samsung USBy R&R Team, September 1, 2024
Thank you for reaching out to us, Donnie. We always appreciate hearing from our valued customers. It seems that you got in touch to share your feedback on the S23 FE. The Galaxy S23 series comes with improved heat dissipation technology, including a wider vapor chamber compared to previous models. This allows heat to be dissipated more effectively. If you experience your device heating up, you can use the "Optimize now" feature in the Battery and Device Care settings. You can also add the "Optimize now" widget to your home screen for quick access. Here's how to do it:
1. Open the settings menu.
2. Tap on "Battery and Device Care".
3. Tap "Optimize now".
4. Once the optimization is complete, tap "Done".
5. Tap the More Options icon.
6. Tap "Add to Apps screen".
7. Long press on "Device care" in the Apps screen.
8. Tap on Widgets to open the widget display option.
9. Tap the icon to add it to the home screen.
By following these steps, the device care widget will appear on your home screen. Samsung also offers a 12-month limited warranty for manufacturer defects and provides the option to add Samsung Care+ for eligible devices. If you have any further concerns or questions, please reach out to us at Samsung Support. Thank you for your continued support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
1. Open the settings menu.
2. Tap on "Battery and Device Care".
3. Tap "Optimize now".
4. Once the optimization is complete, tap "Done".
5. Tap the More Options icon.
6. Tap "Add to Apps screen".
7. Long press on "Device care" in the Apps screen.
8. Tap on Widgets to open the widget display option.
9. Tap the icon to add it to the home screen.
By following these steps, the device care widget will appear on your home screen. Samsung also offers a 12-month limited warranty for manufacturer defects and provides the option to add Samsung Care+ for eligible devices. If you have any further concerns or questions, please reach out to us at Samsung Support. Thank you for your continued support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
My Closest Companion
on September 1, 2024
Posted by: aquamoon84
[This review was collected as part of a promotion.] This Galaxy AI device has amazing features and it's my closest companion these days. Thank you.!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
By far my favorite phone ever.
on September 1, 2024
Posted by: McCoyAquatic
[This review was collected as part of a promotion.] The camera is so amazing and the phone size makes it easy to see and use. i have had cell phones since 1993. I have had this phone for 2 years now and it is the first phone i have owned that i have not broken. The S pen is a add bonus that I use all the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT QUALITY
on September 1, 2024
Posted by: Samsungqueen
[This review was collected as part of a promotion.] Love my galaxy s23 fe. Takes great pictures & videos. Galaxy Ai is on point. Charging is a little slow but it runs great. The price is affordable if your on a tight budget. Sound is very loud so great for those who have bad hearing. Screen size is big & great lighting. The phone isn't slow. Samsung is the way to go. Connects to a lot.
Value
5
Written by a customer while visiting Samsung US
Posted by: Rico
from Austin, TX
Verified Purchase:Yes
I like this phone a lot. It really doesn't feel much different from the s20 that I had before, but it's much more durable.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best cameras out there. And that's it!
on August 31, 2024
Posted by: TonyJstgtyou
[This review was collected as part of a promotion.] Great AI, you should have it! It just make life easier.
Value
5
Written by a customer while visiting Samsung US