Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,747 Reviews)
Rating breakdown 3,747 reviews
5 Stars
2,879
4 Stars
703
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
5
Best phone I've ever owned by far
on November 13, 2023
Posted by: Lefthandedleo
[This review was collected as part of a promotion.] I love this phone so much. It's super fast and takes phenomenal pictures. The spen has always been a favorite of mine and I wouldn't have anything else
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly speed and quality have always best
on November 13, 2023
Posted by: Rickyroc84
[This review was collected as part of a promotion.] I been with Samsung since 2013 and never looked back . I have always shared my wonderful experience having a Samsung product. Tvs , Buds Vr glasses, flip phones . And I will always be a Samsung fan. Best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always come back to Samsung Galaxy!
on November 13, 2023
Posted by: MoRaeMe
[This review was collected as part of a promotion.] The Samsung Galaxy S23 is nothing short of a technological masterpiece that I am absolutely smitten with for several reasons. From its unparalleled camera, amazing sounding speakers, and the trust I place in the Samsung brand. This phone has won my heart just like my S10 did years ago.
Samsung has consistently delivered high-quality, innovative products over the years. From their top tier build and features, to their commitment to customer satisfaction. Samsung has earned its reputation and the S23 surely carries torch!
Whether I'm capturing vibrant landscapes or detailed closeups the S23 camera never fails to impress. The 108 megapixel main sensor along with other lenses captures jaw dropping quality. The camera app is easy to use and loaded with features that allow amateur and professional photographers to explore creatively.
The dual stereo speakers produce rich, immersive sound that's great for watching movies, gaming or listening to music. I often find myself leaving my speaker/headphones behind since the S23's speakers offer a clear and balances audio experience.
In addition to these features, the sleek design and vibrant display due to its powerful processor and RAM. This device lives up to the Samsung legacy I've come to know and trust. It's a dependable companion that's an easy recommendation if your in the market for a top tier smartphone that excels on every aspect! Trusting the Samsung brand has been a great decision.
Samsung has consistently delivered high-quality, innovative products over the years. From their top tier build and features, to their commitment to customer satisfaction. Samsung has earned its reputation and the S23 surely carries torch!
Whether I'm capturing vibrant landscapes or detailed closeups the S23 camera never fails to impress. The 108 megapixel main sensor along with other lenses captures jaw dropping quality. The camera app is easy to use and loaded with features that allow amateur and professional photographers to explore creatively.
The dual stereo speakers produce rich, immersive sound that's great for watching movies, gaming or listening to music. I often find myself leaving my speaker/headphones behind since the S23's speakers offer a clear and balances audio experience.
In addition to these features, the sleek design and vibrant display due to its powerful processor and RAM. This device lives up to the Samsung legacy I've come to know and trust. It's a dependable companion that's an easy recommendation if your in the market for a top tier smartphone that excels on every aspect! Trusting the Samsung brand has been a great decision.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
So disappointing
on November 13, 2023
Posted by: Momof3
[This review was collected as part of a promotion.] I loved my phone at first. It took really great pictures and was fast. I check work emails off of it and scroll Facebook and pinterest on it. It recently had an update and my apps have started crashing and my camera won't work at all. I have chatted with support 2 times now and they even took control of my phone to try multiple things to make it work all of which did not fix the issue.
Value
1
Response from Samsung USBy Social Commerce, November 20, 2023
Hey Momof3,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 FE. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also have Samsung Care+ that is available to be added to eligible devices that would protect your investment? Samsung Care+ comes in handy for those unexpected situations in life like leaving your device behind on the train, having it stolen from your purse, spilling your drink into the speakers, to dropping it and shattering the screen. Plus, having over 700 authorized repair locations nationwide to take your device to be quickly repaired, helps you get back to what you love doing most in life and that is one of our highest priorities. Talk about the ultimate peace of mind! A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Without having more information available regarding what you are currently experiencing with your Galaxy S23 FE and without being able to ask you any follow up questions in response to what you have shared with us in your review, I recommend reaching out directly to Samsung Support for further assistance and/or help with troubleshooting your device at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 FE. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also have Samsung Care+ that is available to be added to eligible devices that would protect your investment? Samsung Care+ comes in handy for those unexpected situations in life like leaving your device behind on the train, having it stolen from your purse, spilling your drink into the speakers, to dropping it and shattering the screen. Plus, having over 700 authorized repair locations nationwide to take your device to be quickly repaired, helps you get back to what you love doing most in life and that is one of our highest priorities. Talk about the ultimate peace of mind! A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Without having more information available regarding what you are currently experiencing with your Galaxy S23 FE and without being able to ask you any follow up questions in response to what you have shared with us in your review, I recommend reaching out directly to Samsung Support for further assistance and/or help with troubleshooting your device at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome great features.
on November 13, 2023
Posted by: greatphone
[This review was collected as part of a promotion.] Its been 9 years that i am samsung user samsung phone is great for gaming streaming specialy the LCD of samsung phone no bit ables i love samsung phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive speed and ease of use
on November 13, 2023
Posted by: PeachyClean
[This review was collected as part of a promotion.] I primarily use my phone for work and running my business but I do a lot of online browsing/shopping and stream quite often too. I was a little disappointed that there wasn't a new version of the note coming out at the same time as the s23 as I had grown to love my Note 20 so much but it was time for a new phone and since I was eligible for the upgrade I decided to take a chance and get the s23 without very high hopes or much excitement since I knew I would miss my note. To my delightful surprise though, this device turned out to be much more than I could have imagined in terms of overall navigation and ease of use. It is so much faster than my note was and not just by means of network or service but just the quick and sharp speed in which it processes operations with the apps and feature functions. The camera is incredible and is also easy to figure out and use too which is pretty impressive considering how many different setting and features it has to offer. Only thing that I can say that I still do miss at times is my beloved stylus but I have managed to get along without it. Overall, I'm glad I opted for the 23 and am very happy with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really smooth
on November 13, 2023
Posted by: Jzforfun
[This review was collected as part of a promotion.] Bought the phone for my little brother, it has all the feature that he need and runs super fast and smooth. Glad I choose this model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy
on November 13, 2023
Posted by: Barroncar
[This review was collected as part of a promotion.] Good tech show video family duo and movie ,apps intenet to family be safe GPS
Value
5
Written by a customer while visiting Samsung US