Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,747 Reviews)
Rating breakdown 3,747 reviews
5 Stars
2,879
4 Stars
703
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
3
Phone good and fast
on November 14, 2023
Posted by: Bigjessie
[This review was collected as part of a promotion.] I use for every day life. And works fine the only thing I don't like is I have it in my pocket alot and it heats up so I got to restart it.
Value
3
Response from Samsung USBy Social Commerce, November 23, 2023
Salutations Bigjessie,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. For your convenience, I have linked an article that you may find beneficial in resolving what you have described to be experiencing with your device. The article is titled, "Keep your Galaxy device at its normal operating temperature." Take a look at it when you have some free time to learn more about how you can keep your device at its optimal temperature. Feel free to contact Samsung Support if you have any questions or if you would like any further assistance. We're always here to help! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. For your convenience, I have linked an article that you may find beneficial in resolving what you have described to be experiencing with your device. The article is titled, "Keep your Galaxy device at its normal operating temperature." Take a look at it when you have some free time to learn more about how you can keep your device at its optimal temperature. Feel free to contact Samsung Support if you have any questions or if you would like any further assistance. We're always here to help! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Customer Rating
5
S23 fe features and specifications and speed power
on November 14, 2023
Posted by: Peter6600
[This review was collected as part of a promotion.] Love the device great fast reliable fun to use great camera battery life is awesome takes great photos and videos couldn't ask for a better device price was also great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty incredible phone
on November 14, 2023
Posted by: AdjustedHamster
[This review was collected as part of a promotion.] After testing this phone for good amount of time and also looking at all the specs versus some of the other devices in the lineup this seems to be a very great device for not only the price but what you also get in the package. The only issue that I found with this device which isn't necessarily a complaint about the devices self if you were to go out and buy it as a recommendation however from an Android fan I believe that if you're going to list fan addition in the title of the product that you're selling you're most likely going to have the original base user experience which would be stock Android with basic Google apps or Samsung apps included but still running the base you I without the OneUI. By no means this is a complaint on OneUI, I happen to love OneUI and all the features that it brings, however the fan addition is technically referring to the older devices in the Samsung line or in the pixel line that have the base user interface for Android. With that being said this phone feels extremely premium has a great user interface and really great hardware for the price point. So I would very much recommend it to people not looking to get like the highest in flagship but more so mid-tier users or someone that's buying within a budget. It's a great phone and have some really cool colors and are really slick body design.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S23 is the best phone I have had yet!
on November 14, 2023
Posted by: edward
[This review was collected as part of a promotion.] Seamless processing, intuitive navigation, I find myself using it for everything!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone! Thank you Samsung!
on November 14, 2023
Posted by: ShaunCV77
[This review was collected as part of a promotion.] I am very happy with my Samsung S23. The camera is amazing and the overall look and performance is above the rest. I think Samsung might have surpassed it's top competitor with this one.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on November 14, 2023
Posted by: Vonnabixch
[This review was collected as part of a promotion.] I use my device for everything. I wouldn't trade it for any reason.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New phone
on November 14, 2023
Posted by: Barb
from Indiana
Expertise:Intermediate
I bought this phone 2 weeks ago and love it, but does it not have an aux output so I can listen in my not smart car? lol This is what I miss when I take my long drives into town
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a very easy to use and has plenty of memory
on November 14, 2023
Posted by: Buzzard
[This review was collected as part of a promotion.] I use it for watching movies playing games and for my main phone
Value
5
Written by a customer while visiting Samsung US