Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,747 Reviews)
Rating breakdown 3,747 reviews
5 Stars
2,879
4 Stars
703
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
5
Samsung did it again!
on December 22, 2023
Posted by: Natepo78
[This review was collected as part of a promotion.] I use my Samsung S23 FE for online casino gaming, downloaded games, lots of general browser surfing and producing & altering websites. It is quite capable of running smoothly and efficiently despite having multiple web pages and/or processes active simultaneously. The S23 FE's screen is perfect for entertainment of all categories. The blacks are so deep and rich it almost is hard to tell it is powered on. The stereo speakers are of great quality. Who knew a cell phone speaker could be this loud AND have such great sound quality? Thanks Dolby Atmos! Overall the new S23 FE feels solid. It is clearly a well-built device with quality and functionality in mind. Once again, Samsung has made an awesome amazing flagship phone- the Galaxy S23 FE.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
From old to new
on December 22, 2023
Posted by: Nightrider
[This review was collected as part of a promotion.] This product has been great. My old Samsung was starting to slip. It was only 4-5 years old, but when its time its time. I was pleasantly surprised by the picture quality and that I didn't have to be absolutely still to take a picture. The S23 also really takes care of my spam text, calls and garbage that comes along the path of my phone. I get to check who it was before I delete it. Didn't have that on my old phone. When I watch videos Utube, Nextdoor etc. very clear and able to send larger vids. Much more space for data, which means I probably can keep this phone longer than previous phones. I mainly use my phone to keep in touch with my family and friends. Keep up to date with my sports teams and check out the jobs in town. The maps app is excellent, many more features than were on my previous phone. I stayed with Android because to change the whole late out of the phone experience at this time in my life, just didn't make any sense. I very happy I didn't change to an IPhone. That being said, this phone is very reliable, state of the art and so easy to transfer info. My wife got the phone that is one above the S23, she as well, is very satisfied. All in all, we're very stoked to have upgraded to these new phones and will stay Android all the way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice product
on December 22, 2023
Posted by: JustMe
[This review was collected as part of a promotion.] Does everything I want. I like Samsung products. Been using them for years
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great features. Camera is pretty go
on December 22, 2023
Posted by: Keeeenc
[This review was collected as part of a promotion.] I use my S23 for sports watching recording and photos at college events.
Battery life is the only problem I have with my phone.
Battery life is the only problem I have with my phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This new phone model has good specs to accommodate
on December 22, 2023
Posted by: Diasmi012
[This review was collected as part of a promotion.] I mainly use the device to use social media, get in contact with friends and family members, as well as to apply jobs online.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera E V E R
on December 22, 2023
Posted by: AA3survivor
[This review was collected as part of a promotion.] Mostly used for games, some streaming video and reading. This phone is the best Samsung that I have had so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S23 FE Review
on December 22, 2023
Posted by: Blueberet8792
[This review was collected as part of a promotion.] I use my Samsung phone for basically everything. I am a disabled vet. So I use it a lot. When I drive for my directions and to voice text my responses. I only play a couple games on it so that it's kinda huge feature for me. But I do have to say I have even been complimented by family members on the fantastic pictures. That shut phone takes my only complaint about this phone. Is that the voice to text is absolutely horrible. And you think I was talking to a two-year-old when it's trying to repeat what I'm saying.
Value
3
Response from Samsung USBy Social Commerce, December 27, 2023
Hey there Blueberet8792,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 FE. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Over time, Bixby will learn your habits and interests so it can better assist you. If Bixby is not responding to your voice, here's how to solve the problem and start communicating again. 1. Navigate to and open Settings, and then tap Apps. Tap the filter icon (it looks like a check mark with three horizontal lines), and then tap the switch next to Show system apps. Tap OK. 2. Swipe to and tap Bixby Voice. 3. Tap Storage, and then tap Clear cache. 4. Tap Clear data, and then tap Delete. Bixby will be refreshed and ready to chat again. However, you'll need to perform the initial setup for Bixby Voice again. Feel free to reach out to Samsung Support if you would like any further assistance or if you have any questions for us. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076739/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 FE. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Over time, Bixby will learn your habits and interests so it can better assist you. If Bixby is not responding to your voice, here's how to solve the problem and start communicating again. 1. Navigate to and open Settings, and then tap Apps. Tap the filter icon (it looks like a check mark with three horizontal lines), and then tap the switch next to Show system apps. Tap OK. 2. Swipe to and tap Bixby Voice. 3. Tap Storage, and then tap Clear cache. 4. Tap Clear data, and then tap Delete. Bixby will be refreshed and ready to chat again. However, you'll need to perform the initial setup for Bixby Voice again. Feel free to reach out to Samsung Support if you would like any further assistance or if you have any questions for us. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076739/
Written by a customer while visiting Samsung US
Customer Rating
5
I'm a Nana and I love my new 23FE
on December 22, 2023
Posted by: SunCityNana
[This review was collected as part of a promotion.] The larger screen makes texting easier and the little auto responses are wonderful. The fingerprint ID is flawless; it recognizes me every single time, unlike my old phone. I also used the Samsung Wallet app when I had lunch with my friend. She was really impressed because she thought her touch credit card was great until I used the phone. It was like the best magic trick ever!
This phone is my new BFF (that's still a saying, right?).
Value
5
Written by a customer while visiting Samsung US