Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,747 Reviews)
Rating breakdown 3,747 reviews
5 Stars
2,879
4 Stars
703
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
5
Great flagship lite
on December 22, 2023
Posted by: Hawk1500
[This review was collected as part of a promotion.] I don't usually use Samsung phones, and this is definitely the one I've used for the longest time. It has a great screen, good performance and the cameras are finr as well. The only thing I wish for would be better battery life. I guess blame in on the 8 gen 1 chip.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone, Great Price!
on December 22, 2023
Posted by: Tiff12
[This review was collected as part of a promotion.] I bought this phone on a black Friday sale and I couldn't be happier! It takes beautiful ,clear pictures, easy to use, lots of features. I also bought the Galaxy Watch 6 with it and they interact amazing together! I have been very happy with the battery life as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product exceeds my expectations.
on December 22, 2023
Posted by: Sockermama
[This review was collected as part of a promotion.] I was concerned about switching from my Google pixel back to Samsung but the image quality exceeds my expectations. Thank you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on December 22, 2023
Posted by: Abcd1946
[This review was collected as part of a promotion.] I used the phone just for social purposes like email, texting, and taking pictures. The pictures come out fantastic I love this phone. I'm sure you can do much more with it but I'm a senior citizen and I just use it for certain things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on December 22, 2023
Posted by: Bonnie
[This review was collected as part of a promotion.] I basically use for texting, messenger and emails. I take lots of photos. I think camera is better on S21.
I don’t like when Phone updates, things change. I now have a gray scale on screen where flashlight is and can’t change it. Phone would not ring so had to google it to see how to fix that. A few other issues. Basically, it is very similar to the S21.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product works great
on December 22, 2023
Posted by: Mebhere
[This review was collected as part of a promotion.] I don't stream much but what music I do works great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Unhappy with Auto Settings
on December 22, 2023
Posted by: Samsung117
[This review was collected as part of a promotion.] Overall like the phone but 2 complaints, 1 about Samsung in general and 1 about the camera.
Even though I had all my settings transferred from previous phone, Samsung's update reset many of them. Updates should NOT be able to automatically change settings without my permission.
I do not like that the camera lens frames sticks out. I want to be able to set my phone down flat on its back and I can't do that.
Value
3
Response from Samsung USBy Social Commerce, December 27, 2023
Hey Samsung117,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Software updates enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. Feel free to contact Samsung Support if you would like to share any other feedback with us regarding your purchase or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Software updates enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. Feel free to contact Samsung Support if you would like to share any other feedback with us regarding your purchase or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a great cost effective upgrade.
on December 22, 2023
Posted by: Thomas
[This review was collected as part of a promotion.] I recently upgraded from my Samsung galaxy note 9 to the Samsung galaxy s23 fe and I must say I love it so much more, however there are 2 key features I miss, the back fingerprint reader on the note 9 (it was much more efficient and effective than the screen thumbprint reader), And the S-pen which was very convenient and also brought other features like the screen reading and ability to accurately click or draw. I would say one major design feature I prefer about the s23fe would be the squared edges, the curved screen on the note 9 and other models is a cool gimmick however I've found that the last millimeter or so of the edge of the screen is useless because it cannot read input and it distorts the image. Overall I am extremely happy with the s23fe and I would most certainly recommend it to anyone who is looking for a new phone.
Value
5
Written by a customer while visiting Samsung US