Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,747 Reviews)
Rating breakdown 3,747 reviews
5 Stars
2,879
4 Stars
703
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
4
Great Phone
on April 29, 2024
Posted by: Dook88
[This review was collected as part of a promotion.] The Samsung Galaxy S23 plus works great! Easy to navigate, the videos stream clear, the volume is great!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The battery life appears to be insufficient.
on April 29, 2024
Posted by: Kodakahoz
[This review was collected as part of a promotion.] I have consistently had positive experiences with my Galaxy devices. However, the battery capacity of this particular model appears to be insufficient. I am impressed with the new Galaxy AI features, as they add a unique and enjoyable element to conversations. The AI search feature is also quite useful.
Value
3
Response from Samsung USBy Social Commerce, April 30, 2024
Howdy Kodakahoz,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S23 FE has a long-lasting smart battery that allows you to watch videos for up to 21 hours or listen to your music for up to 66 hours. If you feel like your Galaxy S23 FE is not performing up to these expectations, check out "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize your battery life. If you would like any additional assistance after reviewing the resources that have been provided or if you have any questions, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/smartphones/galaxy-s23-fe/buy/galaxy-s23-fe-128gb-unlocked-sm-s711ulgaxaa/?modelCode=SM-S711ULGAXAA
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S23 FE has a long-lasting smart battery that allows you to watch videos for up to 21 hours or listen to your music for up to 66 hours. If you feel like your Galaxy S23 FE is not performing up to these expectations, check out "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize your battery life. If you would like any additional assistance after reviewing the resources that have been provided or if you have any questions, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/smartphones/galaxy-s23-fe/buy/galaxy-s23-fe-128gb-unlocked-sm-s711ulgaxaa/?modelCode=SM-S711ULGAXAA
Written by a customer while visiting Samsung US
Customer Rating
5
As son many great useful features
on April 29, 2024
Posted by: BRIGHTEYESJAZZY
[This review was collected as part of a promotion.] I absolutely love this device, and I love the new AI feature update throughout the entire phone whether its messaging or the awesome photo edits you can do. This phone is very useful whether it's for work or just personal use doing research or playing games. Also help me keep my daily task and to do's easy to remember and not forget appointments or anything I have going on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome features
on April 29, 2024
Posted by: Bunnii
[This review was collected as part of a promotion.] I use my phone for streaming music, games, jobs, topics and etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about my phone
on April 29, 2024
Posted by: Melliott
[This review was collected as part of a promotion.] I isr my device for streaming,music, messaging. Keep up with lists on here as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
i love the s23
on April 29, 2024
Posted by: goodgirl
[This review was collected as part of a promotion.] i love everything about the s23 and it is the best phone to have
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been awesome
on April 29, 2024
Posted by: Jayalee30
[This review was collected as part of a promotion.] Gets the job done. The features are amazingly awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on April 29, 2024
Posted by: GalaxyGirl93
[This review was collected as part of a promotion.] love it I have dropped it so many times and still haven't cracked it. Only reason I'm not giving 6 stars is the zoom on the camera could be better and the flashlight is not the greatest
Value
4
Written by a customer while visiting Samsung US