Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,747 Reviews)
Rating breakdown 3,747 reviews
5 Stars
2,879
4 Stars
703
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
3
OK overall but has some misses and bugs
on May 13, 2024
Posted by: Znickname
[This review was collected as part of a promotion.] Overall its OK. Some things have improved but quite a few misses that were avoidable and some bugs that I consistently see.
Some misses
- Would be nice to be able to customize the text area without downloading a 3rd party app, something like the spacebar is way too small.
-No improvements were made to Samsung audio player which is disappointing, needs to be upgraded especially parts related to queuing songs and making playlists.
- Would be nice to see some more customizable alarms like setting dates or frequency other than the basic options
- Would be nice to be able to customize the text area without downloading a 3rd party app, something like the spacebar is way too small.
-No improvements were made to Samsung audio player which is disappointing, needs to be upgraded especially parts related to queuing songs and making playlists.
- Would be nice to see some more customizable alarms like setting dates or frequency other than the basic options
For bugs, theres plenty of issues with groupchats. Consistently have to make a new one for messages to go through or a new one is accidentally made by someone else. Also very annoying how blue light mode doesnt affect lock screen
Will update this if possible as I remember/think of more
Value
3
Response from Samsung USBy Social Commerce, May 14, 2024
Hi there Znickname,
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you may be experiencing with your Galaxy S23 FE and without being able to ask you any follow up questions to clarify what you have shared with us; I recommend reaching out to Samsung Support if you would like further assistance and/or help with troubleshooting your device. For your convenience, I have provided a link to your device manual below for your records. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you may be experiencing with your Galaxy S23 FE and without being able to ask you any follow up questions to clarify what you have shared with us; I recommend reaching out to Samsung Support if you would like further assistance and/or help with troubleshooting your device. For your convenience, I have provided a link to your device manual below for your records. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
AI great device love the features
on May 13, 2024
Posted by: Bosbrave85
[This review was collected as part of a promotion.] Streaming movies and sports, email texts calls art mobile games. Pretty much everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S23 FE!
on May 13, 2024
Posted by: OddlyCaspar
[This review was collected as part of a promotion.] I use my Samsung Galaxy S23FE everyday as my main means of communication and entertainment. I can easily connect to my car and listen to music on the go, I can easily message my friends and family, make calls, play games with amazing 5g speeds, and galaxy Ai helps me find and identify things from pictures that I want to know more about.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on May 13, 2024
Posted by: Hahate11
[This review was collected as part of a promotion.] I just love the quality of the product, and I love the quality of the camera and video recording
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera More storage good price
on May 13, 2024
Posted by: Dr2277
[This review was collected as part of a promotion.] I use my phone to take pictures. Stream sports watch t v stream movies, stream music, play games, etc
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera and battery
on May 13, 2024
Posted by: Viv247
[This review was collected as part of a promotion.] This phone has an excellent camera that takes exquisite phones. The battery life is also amazing, lasting all day without issue even with gaming on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great multimedia
on May 13, 2024
Posted by: Ibanezhero20
[This review was collected as part of a promotion.] I love this device for it's multimedia capabilities and AI rewrite technology.
Ive Owned Samsung phones for many years and this one lives up to its expectations.
We brought this phone to Hawaii when we went on our honeymoon and I have so many great pictures and videos.
If you want an android phone, I strongly recommend this model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best of the Best
on May 13, 2024
Posted by: GalaxyFam
[This review was collected as part of a promotion.] I love my phone, the quality of movies,games and pictures are exceptional!
Value
5
Written by a customer while visiting Samsung US