Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,747 Reviews)
Rating breakdown 3,747 reviews
5 Stars
2,879
4 Stars
703
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Posted by: Ermm
Verified Purchase:Yes
I only bought this phone for the color. I ended up falling in love with the camera and screen. This was a major upgrade from my j7.
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone if you don't need finger print reader
on May 31, 2024
Posted by: Jonathan
from NH
Expertise:Intermediate
Verified Purchase:Yes
The phone has great specs and runs great. The screen has great colors and looks great.
The finger print reader is basically useless which is why I rated it so low.
Also for the size and weight the battery life isn't that good
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
5
Value
2
Response from Samsung USBy Social Commerce, June 3, 2024
Good day Jonathan,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your phone's fingerprint sensor provides a convenient and secure way to unlock your phone and keeps your personal information safe. If you are having trouble using your fingerprint sensor, take a moment to review "Samsung phone is not recognizing fingerprints" to help resolve what you may be experiencing with your device. Please feel free to also review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your battery life. If you would like any additional assistance or if you would like any questions for us, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your phone's fingerprint sensor provides a convenient and secure way to unlock your phone and keeps your personal information safe. If you are having trouble using your fingerprint sensor, take a moment to review "Samsung phone is not recognizing fingerprints" to help resolve what you may be experiencing with your device. Please feel free to also review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your battery life. If you would like any additional assistance or if you would like any questions for us, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Love the s23
on May 24, 2024
Posted by: Stellar
I always enjoyed Galaxy phones. And the S23 is most definitely my favorite. It's camera is incredible with attention on fine details . Easy to navigate. A large memory space. It's slim. And sleek. Feels nice and durable in hand. A well rounded phone . That's at a decent price.
Written by a customer while visiting Samsung US
Customer Rating
5
Everything you need from a phone and more!
on May 19, 2024
Posted by: Nicolas
[This review was collected as part of a promotion.] I've been buying the fans edition line of galaxy phones. I love the targeted audience getting a specific model. The camera is solid, simple phone to use. Lots of extra features and fun to game on as well. I'll continue upgrading the FEs for life ❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Faster, higher quality, upgrade
on May 19, 2024
Posted by: Galaxyman2
[This review was collected as part of a promotion.] Had a s20 fe for about 3 years and the battery was getting bad so I did an upgrade and it does show improvements in speed and battery life I also like that the back is glass and not plastic
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone with AI OS
on May 19, 2024
Posted by: Sergla2
[This review was collected as part of a promotion.] The best processor snapdragon 2 generation, best performance, easy to use, play, and enjoy. After installation last update with AI, the best phone!
Very fast to play last games, powerful battery with long life.
Very fast to play last games, powerful battery with long life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device
on May 19, 2024
Posted by: ElMaska
[This review was collected as part of a promotion.] This device is more than I expected. Even though I got this a week before the launch of the S24, I still get more than I wished for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been great to me.
on May 19, 2024
Posted by: KKison
[This review was collected as part of a promotion.] Does everything I could want/need and then some. Great phone. Don't need any other device honestly.
Value
5
Written by a customer while visiting Samsung US