Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,747 Reviews)
Rating breakdown 3,747 reviews
5 Stars
2,879
4 Stars
703
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
5
Fantastic
on July 29, 2024
Posted by: emmy1729
[This review was collected as part of a promotion.] It's so great. It takes great pictures. It has great sound. The internet speed is phenomenal. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone.
on July 29, 2024
Posted by: NorthGeorgia9
[This review was collected as part of a promotion.] I love my Galaxy S23. I've had it for a little over a year & it hasn't slowed down at all. This is probably the best phone I've had so far & I'm not a big spender on phones. The Galaxy AI does well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 29, 2024
Posted by: Stuffer
[This review was collected as part of a promotion.] Great AI technology and camera. Highly recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy is way better them those fruit phones
on July 29, 2024
Posted by: Biblecampvictim
[This review was collected as part of a promotion.] I use my Samsung phone for working on the go keeping in touch with friends and family 1 uping those fruit phone users, bragging to fruit phone users about how I can drop it from my loft bed no problem. The phones smooth exterior and bright screen make it the holy grail of cell phones. Even better galaxy ai has drastically improved my experience with the device. Editing videos is easier with the enhanced screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great phone...
on July 29, 2024
Posted by: clucky
[This review was collected as part of a promotion.] this a great phone...has lots of great features. battery last all day....I give it 2 👍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good but charger port needs to be stronger
on July 29, 2024
Posted by: Lownslowdyme
[This review was collected as part of a promotion.] Good phone has held up but the charger port went bad I can only charge wireless and battery life is gone down
Value
3
Response from Samsung USBy R&R Team, September 17, 2024
We appreciate you taking the time to reach out to us. We love getting feedback from our valued customers. It looks like you reached out to share your experience with the Galaxy S23 FE. The S23 FE comes with a long-lasting smart battery that keeps you going all day and into the night. This device is also fast-charge compatible. We hate to see that you are experiencing trouble with your charger port. You can use Samsung Members to run a test on your battery and charging port. Open the Samsung Members app > Select the Support tab. Tap Phone diagnostics. Select Battery status and Cable charging. Check out the link attached for more options to help troubleshoot this. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. As far as your phone battery, we've also attached a link to help optimize your S23 FE's battery life. If this continues to be your experience, please reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-phone-is-not-charging/?srsltid=AfmBOoo2byO4WTeAhD0RoL09lYbJyoHwG7MxsZZWOGLiHiH5eemeyo1H (charger port)
https://www.samsung.com/us/support/galaxy-battery/optimization/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-phone-is-not-charging/?srsltid=AfmBOoo2byO4WTeAhD0RoL09lYbJyoHwG7MxsZZWOGLiHiH5eemeyo1H (charger port)
https://www.samsung.com/us/support/galaxy-battery/optimization/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on July 29, 2024
Posted by: Smileyhappypeople
[This review was collected as part of a promotion.] This phone has ground sound for videos and playing music. Android is user friendly and it has a lot of great features. The pictures/video are great quality and there are a lot of photo settings. I'm able to download most apps from the google play store and have had minimal issues with the apps. The phone is also slim amd attractive. It hasn't been damaged with a case, and I havent had issues with charging or a charger. There are also system maintenance features that allow you to check the different functions on the phone to ensure that they are working optimally. I use it for browsing the internet, playing games, for messages, pictures/video, notes, shopping lists, email, music, watching videos on streaming services, and for storage. There is a lot of storage to fit many philes, photos, videos, and screenshots. The screen is a descently large size for viewing and the viewing quality is very clear. The keyboard is large enough for the letters and numbers to be spaced out so that you don't tap the wrong ones too. I also like the options to have widgets on the homescreen such as for creating quick dial icons for contacts so I don't have to pull up often called numbers in my address book. Everything can be synced to a cloud and transferred over easily as well. It is really like a small and convenient computer in your hand. Ive had other versions of this phone as well that have been pretty well also but this one has outlasted the others in durability and I haven't had problems.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone is great and has great apps!
on July 29, 2024
Posted by: sunkyst1993
[This review was collected as part of a promotion.] My Samsung Galaxy S23+ is great to pay bills, process all emails, and handle all my personal stuff. It has always been secure and accessible across all platforms.
Value
5
Written by a customer while visiting Samsung US