Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,747 Reviews)
Rating breakdown 3,747 reviews
5 Stars
2,879
4 Stars
703
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
5
Great Phone with fast speed!
on August 26, 2024
Posted by: TomorrowsTeachings
[This review was collected as part of a promotion.] The S23 FE is a snappy and stylish phone. The Galaxy AI also is like having a personal assistant, right in my pocket. This is really the phone of the future!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product with excellent features
on August 26, 2024
Posted by: Workaholic1
[This review was collected as part of a promotion.] I love my samsung phone! I use mine for a multitude of things but most importantly I use it for my work. Never once have i ever had any issues and the camera is the best.
The galaxy AI is excellent and works well to make my job easier every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My experience with s23 with Ai
on August 26, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] My galaxy Ai is an wonderful experience because when I been taking pictures when my construction work is done, but my helper forgot pick up somes materials or trash I can eliminate those little details.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best user friendly phone
on August 26, 2024
Posted by: Mike9732
[This review was collected as part of a promotion.] Galaxy AI is the best. Allows me to flawlessly access info.
Gaming is very smooth and responsive...
Samsung Galaxy is the best device I've used and I will never chose another brand.
Gaming is very smooth and responsive...
Samsung Galaxy is the best device I've used and I will never chose another brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great cellphone
on August 26, 2024
Posted by: Smokey2024
[This review was collected as part of a promotion.] I love this cellphone. The resolution for pictures is just great! Sbd also fiñm great videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst Phone Ever
on August 26, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] The Samsung Galaxy S23 FE has not met my expectations as a mobile device. The keyboard's inability to accurately predict words and its resistance to learning my swiping patterns have resulted in significant challenges in text messaging and writing. Furthermore, the voice typing feature is inadequate, often transcribing words that are not English despite my clear pronunciation. Gaming is also problematic due to the device's incorrect interpretation of swipe directions. Despite multiple factory resets, live assists, and setting adjustments, the phone's performance has not improved. Additionally, while other devices have been updated to One UI 7.1, my phone remains on version 6.1. The Galaxy AI, if present, seems to be ineffective in enhancing the user experience.
Value
1
Response from Samsung USBy R&R Team, September 2, 2024
We appreciate the outreach, Michael. Thank you for sharing your experience with the Samsung Galaxy S23 FE. The S23 FE's vision Booster optimizes your display settings for clear visuals in bright light, and an adaptive 120Hz refresh rate ensures smooth scrolling and gaming. We see that you’ve encountered several frustrating challenges, especially with the keyboard, voice typing, and gaming performance. These features are integral to a smooth user experience. We also see that you have already started troubleshooting your device to no avail. Please reach out to us at Samsung Support so that we can look into what other steps we can take to get your device running properly. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
S23 review
on August 26, 2024
Posted by: Stagg1
[This review was collected as part of a promotion.] S23 had been a reliable phone. Not sure how AI applies to this phone but it says I need to add it to get another entry
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The BEST Samsung Phone
on August 26, 2024
Posted by: NitaD0218
[This review was collected as part of a promotion.] One of the best phones I've purchased. The accessibility of AI assisting me as I navigate my features and app are AMAZING!! That camera feature will turn a basic picture into real life. I highly recommend this phone to anyone that is trying to use the AI feature.
Value
5
Written by a customer while visiting Samsung US