Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,747 Reviews)
Rating breakdown 3,747 reviews
5 Stars
2,879
4 Stars
703
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
5
Thus phone is the best
on August 2, 2024
Posted by: Rbothicks
[This review was collected as part of a promotion.] I love this phone, and AI I am a mechanic and AI helps me alot trouble shooting repairs tha rt need to be done. And as for the phone I am always finding new things that it can do. . Be hard to live with out it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First flagship.
on August 1, 2024
Posted by: GalaxyGremlin
[This review was collected as part of a promotion.] I have been a long time Samsung Galaxy user but this is the first S series phone I have gotten. Extremely impressed with the capabilities and experience it provides. Responsive and capable of handling multiple tasks at once, I truly enjoy this phone. Galaxy AI is also a game changer on terms of features, including the live translate on calls and in text messages. Will never go back the other manufacturers after having this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
#1 top choice. No other is comparable.
on August 1, 2024
Posted by: Madprofessordoomsdayguy
[This review was collected as part of a promotion.] Galaxy Ai does some awesome editing on the photos by word alone. Am amazed at how far technology has advanced
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and design
on August 1, 2024
Posted by: Case1ne
[This review was collected as part of a promotion.] For streaming photography and day to day tasks. Great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Top of my screen is messed up bad can't touch it
on July 31, 2024
Posted by: Kingblachammer
[This review was collected as part of a promotion.] Everything is good but then it just started messing up can't touch certain parts of screen
Value
3
Response from Samsung USBy R&R Team, August 1, 2024
Thank you for taking the time to reach out to us. Your feedback is key to our continuous improvements. We see that you're reaching out concerning your Galaxy S23 FE screen not responding. Samsung offers a 12-month limited warranty for manufacturer defects through Samsung Care and we also offer additional coverage for eligible devices through Samsung Care+. We have attached a link that should provide you with options to troubleshoot this. If this continues to be your experience, please reach out to us at Samsung Support so that we can look into what needs to be done to resolve this. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001974/#:~:text=If%20the%20touchscreen%20is%20not,tap%20Restart%20again%20to%20confirm. (Touchscreen)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001974/#:~:text=If%20the%20touchscreen%20is%20not,tap%20Restart%20again%20to%20confirm. (Touchscreen)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Lots of great Galaxy AI features!
on July 31, 2024
Posted by: Shadowseeker
[This review was collected as part of a promotion.] Works great and always seems to self maintain. Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome.
on July 31, 2024
Posted by: iCalitos
[This review was collected as part of a promotion.] I've always thought that Samsung was the best brand that I knew, but now, with AI, it is better than the other brands.
I use my Samsung devices for everything in my journey, mainly for getting around and looking for addresses and locations of the different places I go to work, and I also like to take photos of my work before and after applying the changes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Mobile Device
on July 31, 2024
Posted by: GalaxyNexus
[This review was collected as part of a promotion.] Phone is fast, responsive and packed with features (love the battery protect feature). Software updates are very good and keep your phone updated for a long time. Excellent camera, screen and battery life. Only downside are the non removable Samsung / AT&T apps. Long live the Galaxy Nexus.
Value
4
Written by a customer while visiting Samsung US