Customer reviews from jbl.com
JBL - Harman Live Pro2 TWS True Adaptive Noise Cancelling Wireless Charging - Pink
Average customer rating
3.6
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
39
4 Stars
13
3 Stars
9
2 Stars
17
1 Star
12
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Harman Live Pro2 TWS True Adaptive Noise Cancelling Wireless Charging - Pink
Customer Rating
4
Awesome Sound, Size and Style
on June 21, 2022
Posted by: Intruder
from Swansea, MA
[This review was collected as part of a promotion.] Love the sound and the fit! I have issues with other ear pods to fit with these they come with different ear bud cones sizes so perfect. The sound is awesome and reason for the 4 star is I would have liked them to have more BASS. Touch controls amazing! Tap then double tap for operations. Easy set up with the app and the charging case very compact and stylish. Definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Best ear buds I have used.
on June 21, 2022
Posted by: JBlongz
from New York City.
[This review was collected as part of a promotion.] Amazing sound for such a compact device. The bass is clear and noise cancellation blocks external noise really well. I can’t her my noisy air conditioner between songs. The case is sleek and magnetically grips your buds. The charging progress indicator lights on the case is a convenient feature. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing ear buds with minor draw backs!!
on June 17, 2022
Posted by: Meghan
from Dallas Tx
[This review was collected as part of a promotion.] Overall I am loving these wireless ear buds! When I first received them I liked the compact design and case felt well built. The compact case is definitely a sleek design. But because the case is more flat instead of tall, I found opening the case was a bit tricky and a 2 handed operation. The sound quality is amazing with good bass and an overall clear sound. I did find that after extended use, the plastic portion (not the rubber changeable part) of the ear buds did seem a bit too big in my ear and felt slightly uncomfortable but they stayed in my ear better than other ear bud designs. The noise canceling from these are amazing. Standing next to my washing matching while it was running sounded completely silent with ear buds in and no music playing while connected to my phone.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Good sound quality and battery life
on June 16, 2022
Posted by: taro
from Sacramento CA
[This review was collected as part of a promotion.] The sound quality has been the strength for me in the base response in different modes. Good to stay connected with exception of in phone calls over 30 minutes, there are intermittent half a second pause in audio (but the person on the app the other end of the phone call stated they perceive no pause in the microphone transmission.) The ANC is effective but not as good in filter out medium frequency hums than the Bose headset that I have to compare it to. The fit is adequate but for my ear cannel after 4 hours of wearing does give me some ear ache. This could be just a price to pay for a good seal for the ANC. To give the context I am using an iOS device with the Live Pro 2.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Very disappointed
on June 16, 2022
Posted by: Cheks
I’ve had these for almost 6 months. They’ve never really been jaw dropping like the way a lot of people say. People cannot hear me properly when I’m on the phone, there’s no noise cancellation on them and worst of all, I’d have my music on blast in my ears but the outside world is way louder! It sounds like the volume is on low constantly. The charge time definitely does not last as long as it says it does for me. I don’t know if I got a bad batch but it’s sub par quality. I should have just stuck with AirPods.
By Customer Support, June 17, 2022
We appreciate the feedback you've provided to us. We understand that our Reflect mini NC did not meet your expectations. Please try a different app or program, and listen to the audio at half the volume that you normally do. If the issue persists, we'd like to work with you directly to check your options further, kindly get in touch with our Customer Support Team so we can directly assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
Blown away by the improvements
on June 15, 2022
Posted by: ThatGuyYouKnow
from Spokane, WA
[This review was collected as part of a promotion.] So I have a pair of the JBL Live Pro + headphones. They have been my everyday earbuds since I got them and I was super happy with them minus a couple exceptions. When I saw the Live Pro 2, I knew I had to get a pair and try them out. I wanted to see what was changed. I loved the sound of the Pro + but the Pro 2 sound even better. Now switching between the two, I can hear much better mids and highs than the Pro+. Even the bass is better on the Pro2, which I honestly didn't expect since the Pro+ had very good bass. I was also pleasantly surprised how much better they fit in my ears. The Pro+ were fine and I didn't have any fit issues at all but the Pro2 seem to just stick in my ears. When I shake my head they don't move at all.
Another improvement that I noticed and really love is when using a gesture to switch between Active Noise Canceling, Ambient Aware, and TalkThru. The Pro+ would just beep and you would have to know which one you switched to. While this isn't a huge issue it made it sometimes difficult to tell. Now with the Pro2 you get voice feedback after switching between the different settings. The voice prompts can all be changed in the app to a handful of different languages or just off if you don't want it. The gestures also were slightly updated, where now I can have my favorite assistant as a hold and still be able to skip, play/pause songs. This wasn't possible with the Pro+ as using an assistant used up all the gestures on the ear bud for the assistant.
The JBL app also got a nice visual upgrade for these earbuds and some new features. There is now a VoiceAware slider so you can adjust the amount of your voice you hear on phone calls. There is also more settings to customize the ANC which is nice.
The only thing I was hesitant on was the color. I usually get black but this time I got the blue. I'm happy I did, they look really sharp.
Overall, I'm really happy with these. They fit great, have awesome sound and have an even longer battery life. I can finally use them for a full day of work. I tend to listen to music or I'm always in some meeting or call for work. So I tend to have these in for close to 8 hours on a work day. It's nice not having to charge them during my lunch break in order for them to last the rest of the day.
I can't recommend these enough, Great Product.
Another improvement that I noticed and really love is when using a gesture to switch between Active Noise Canceling, Ambient Aware, and TalkThru. The Pro+ would just beep and you would have to know which one you switched to. While this isn't a huge issue it made it sometimes difficult to tell. Now with the Pro2 you get voice feedback after switching between the different settings. The voice prompts can all be changed in the app to a handful of different languages or just off if you don't want it. The gestures also were slightly updated, where now I can have my favorite assistant as a hold and still be able to skip, play/pause songs. This wasn't possible with the Pro+ as using an assistant used up all the gestures on the ear bud for the assistant.
The JBL app also got a nice visual upgrade for these earbuds and some new features. There is now a VoiceAware slider so you can adjust the amount of your voice you hear on phone calls. There is also more settings to customize the ANC which is nice.
The only thing I was hesitant on was the color. I usually get black but this time I got the blue. I'm happy I did, they look really sharp.
Overall, I'm really happy with these. They fit great, have awesome sound and have an even longer battery life. I can finally use them for a full day of work. I tend to listen to music or I'm always in some meeting or call for work. So I tend to have these in for close to 8 hours on a work day. It's nice not having to charge them during my lunch break in order for them to last the rest of the day.
I can't recommend these enough, Great Product.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
My New Favorite buds
on June 14, 2022
Posted by: EricGCWI
from Appleton, WI
[This review was collected as part of a promotion.] I love these ear buds. I wish I could go back and give a slightly lesser review to some other buds I've had lol. The sound on these is great, deep bass sound and a rich atmosphere altogether. I love the low profile of these to your head. I drive a scooter and have problems with either volume, or wind noise from resistance on previous ear buds, but not with these! The sound cancelling is phenomenal. Just try being next to something loud, then turn it on and off, you'll notice a significant difference. The functionality is the same as other JBL products, easy tapping on either side for the functions you require. They paired immediately without a hitch and continue to pair every time I turn them on, zero hassles. The battery hasn't died on me yet from the initial charge, I've used them for probably close to an hour so far on rides and runs. They stay in really well and I don't get anxious about them falling out during activities.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL got these right !
on June 14, 2022
Posted by: JD Ford
from Cherryville, N. C.
[This review was collected as part of a promotion.] Wow JBL got these right! The Live Pro 2 ear buds are truly amazing. First the sound is incredibly full and has bass along with clarity. They are excellent in noise cancelling the outside world. I have used them mowing grass and I don't hear the mower just the music which is awesome. I have wore these for several hours at a time and they are very comfortable in the ear and sweat does not seem to bother them. They hold a charge well too for at least six hours at high volume. These connected quickly to my phone and stayed connected so no issues with bluetooth. I have owned many different ear buds and I have to say these are my favorite for sure. I highly recommend them to anyone looking for excellent fullness with bass and clarity in their music. These things do not disappoint so go ahead and buy you some they are a tremendous value for the sound quality.
I would recommend this to a friend!
Written by a customer while visiting jbl.com