Customer reviews from jbl.com
JBL - Harman Live Pro2 TWS True Adaptive Noise Cancelling Wireless Charging - Pink
Average customer rating
3.6
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
41
4 Stars
13
3 Stars
9
2 Stars
17
1 Star
12
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Harman Live Pro2 TWS True Adaptive Noise Cancelling Wireless Charging - Pink
Customer Rating
5
BEST EARBUDS I HAVE EVER HAD !!!!!!!!
on September 26, 2026
Posted by: Jaimie VanDerKamp
from Holland Michigan
This customer did not provide a text review.
Written by a customer while visiting jbl.com
Customer Rating
5
Loads of bass! Sounds awesome
on August 27, 2026
Posted by: Twasthetism
These are great! And they stay in my ear! Loads of bass. Especially if you have the app. Custoom eq! Buy em.
Written by a customer while visiting jbl.com
Customer Rating
3
When they work they sound good
on August 6, 2026
Posted by: DanTheMan97
Nice sound, but not user friendly and way to many malfunctions after short time. One bud getting quieter than the other, both being weirdly quiet sometimes. I had to do a lot of resets. Will not buy again.
Written by a customer while visiting jbl.com
Customer Rating
2
Has potential but falls short
on August 4, 2026
Posted by: momo5926
I've had these for about 8 months. Started off strong but had been on the decline ever since. Settings will change as I'm walking without me touching my earbuds, it's even hung up on calls while I'm talking. Whenever I'm on a call, people tell me I sound like I'm really far away and people walking past me are louder than I am. Wanted to love them but features are lacking
Response from jbl.comBy Customer Support, August 4, 2026
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our support team via this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
Comfortable, great battery, and excellent bass
on July 23, 2026
Posted by: RMK1234
from Virginia
This customer did not provide a text review.
Written by a customer while visiting jbl.com
Customer Rating
5
Great one
on July 18, 2026
Posted by: Saneli92
from Rockville
Great one's, clear sound, enough loud, good bass, great battery, just one con, they almost fall out from ear after some time and while speaking, try to change the gums, gonna try again, but anyway, great earbuds. Happy with purchase.
Written by a customer while visiting jbl.com
Customer Rating
4
So far so good
on June 21, 2026
Posted by: Nata9
The sound quality is great. Battery life....not so much. I have to charge the buds after about 6 hours of use. I wish they lasted at least 12 hours.
Written by a customer while visiting jbl.com
Customer Rating
2
Ambient Aware is a reason to avoid.
on June 3, 2026
Posted by: frnadolski
from Seattle
Had an earlier pair that worked great but accidentally fell into water so a new set was ordered. Same model but the Ambient Aware is driving me crazy. I am 90% a mono ear piece and as soon as I step outside it is constantly trying to activate Ambient Aware and all it does is activate my Bixby which I do not use. I turn it off in the app and it turns itself back on. The constant beeping as it is flipping back and forth turning itself on and off is frustrating. It will tell me several times that Ambient Aware is on an then off, then back on and off. According to thousands of complaints on the web JBL is VERY aware of this issue and it affects multiple models but they refuse to correct the firmware, my software for the earbuds is v6.7.0 and v2.0.2 for the case.Why does it even turn on in mono mode? This issues has changed my recommendation for this brand.
Written by a customer while visiting jbl.com