Customer Reviews for JLab - JBuddies Folding Gen 2 Kids Headphones - Blue/Gray
Customer Rating
1
Do not work at all
on June 19, 2019
Posted by: Debn
Gender:Female
Just bought these today. They do not work at all. Tried a tablet, my cell and my PC nothing will play through the ear phones
Response from jlabaudio.comBy Jlab Customer Care, Customer Service, June 19, 2019
Hey Debn , We are very sorry to hear of the troubles you have encountered with your jbuddies. These do carry a lifetime warranty, and we will gladly get them replaced for you. When you get a moment, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty quickly. We want to help you #FINDYOURGO JLab Audio
My daughter uses these headphones for school, grade 1. They work well and are compact enough to keep tucked away in her desk when not in use. Unfortunate they haven’t made it through the school year. With just over a month left of school, she brings home a broken headphone. One of the ear pads kept falling off and hanging by the wires but she figured ‘just clip it back on and it’ll be fine’. This last time the pad fell off it broke away from the wires completely. The headphones have only been used in class and kept in a designated spot in her desk. No rough use at all and not even used daily. I have submitted a warranty claim and I have the headphones packaged up and ready to ship back to the company. I really hope the company has amazing customer service and will replace it for us.
I talked my husband into buying both of our kiddos a pair of the Jbuddies headphones and as soon as we made it to the car both kids wanted to try them. They LOVE them and the best part.... our car is SO quiet when they have them on! My husband said wow, why didn't we buy these sooner? We have tried kids headphones before and they are either uncomfortable or junk. These are awesome!
This is the second pair my daughter this school year to use with her chromebook. We just received a replacement, since other pair stop working. In less then a 2 week this pair was sent back home from school. They are not working. I am not sure what is going on with product.
Went on vacation about a month ago and was on road for 8+ hours with a 4 year old who loves I love pony shows. Well the rest of us was quite annoyed by it at it's loudest volume possible about 30 minutes into the ride. Stopped at Wal-Mart and picked these up. Can I say Lifesaver. That is all!!! Just saying
I bought this a week ago. It was lovely for kids with 3d sticker and kids can adjust the volume themselves. My daughter loved it. Good headset for kids.