Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,557 Reviews)
Open Ratings Snapshot
Rating breakdown 30,557 reviews
5 Stars
26,156
4 Stars
3,456
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product. 
(
1,139 out of 1,331
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
This product is so functional and great for daily
on October 22, 2026
Posted by: Eddyyyyy
[This review was collected as part of a promotion.] I choose to review this product because I've used it before for a while and I loved it as a daily although it was borrowed it was great my main is a z fold 5 but I also love mines but the s25 ultra had a very different feel to it like it can be more personal since the point of the fold it having a bigger screen but the s25 is more for daily use and f
Comfort
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Samsung s25 ultra
on October 22, 2026
Posted by: Katiydid
[This review was collected as part of a promotion.] I love my Samsung devices but the s25 ultra i chose the s25 ultra not only for its storage capacity but because of the quality the camera has. Amazing photos taken by this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on October 22, 2026
Posted by: Fazblox
[This review was collected as part of a promotion.] I usually use my phone for gaming and entertainment it handles that flawlessly. It doesn't lag at all and it's a good phone. I would recommend it. It also feels very nice in the hand. Best phone I've ever had.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has a great feature that is a stylus.
on October 22, 2026
Posted by: L0v32r3ad
[This review was collected as part of a promotion.] I chose this phone because it has a stylus. This makes it so much easier to enjoy the different apps and or games I use on my phone. I especially enjoy the stylus while using coloring apps.
I also can connect with most TV's to watch programs on a bigger screen. This especially handy when visiting family or family visits me. Oh, and I can let my great grandson use the color app to design and develop his own artistic creations.
I have really enjoyed my phone. I quit wearing watches due to skin irritation. My career requires you to have access to a watch. The clock and timer is top notch for my career needs.
A computer in my pocket. I'm old school and didn't grow up with this technology. I'm sure their are many more ways of using my pocket computer. I have a coworker approach me many times to ask questions. I just smile and tell him he has a computer in his hand so look it up or we look it up together.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The S25 Ultra is Near Perfect
on October 22, 2026
Posted by: CVolps
[This review was collected as part of a promotion.] I chose the S25 Ultra as an upgrade to my S23 Ultra because of I wanted to try a phone with sharper edges and wanted the battery and camera upgrades. One of the best parts of every S Ultra device is the screen, and the S25U blew me away immediately, it's absolutely perfect for gaming, media, and viewing photos. Which brings me to the cameras. They have a tendency to get dirty, mainly picking up fingerprints and getting dirt under the lens housings since they aren't flush, but if you keep them clean, this camera excels in just about every category. It's been a joy to bring to concerts and has given me some of exceptional shots over the last year and a half. The battery is killer too, its never failed to get me through the entire day and then some on a full charge with regular usage. The S25U is wicked fast too, and has barely slowed down since the day I got it. The only gripe I really have with it is that the SPen's Bluetooth compatibility was removed with this generation, which seriously killed just about all of the utility it had prior. Other than that, this is an all around great device I can confidently recommend to anyone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy Phones are amazing
on October 22, 2026
Posted by: LuckyLovelyLady
[This review was collected as part of a promotion.] I love Samsung phone, especially the galaxy series. The reason I chose Samsung phones is because of the amazing quality they have, and superior features. The Samsung Galaxy S25 Ultra has the best photo qualities, and the fastest processors. I do a lot of crafting and there's nothing I can't do using the S25 Ultra. The SPen really comes in handy when I want to create or draw digital art. Even using the SPen for notes, to do lists, or just jot something down is extremely convenient. Also the AI features make everyday tasks so easy. You just tell your phone what you want done and it comes up with multiple options... Life changing! I love Samsung so much and absolutely recommend it to everyone. I will never use another brand of phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
this product is great
on October 21, 2026
Posted by: TxicRoundz
[This review was collected as part of a promotion.] when I chose the s25 ultra I was upgrading from a really old phone. I chose the s25 ultra for its storage capacity and it's super fast processing power for mobile games I would play. overall one of the best phones I've ever had. not to mention the picture quality was over the TOP.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on October 21, 2026
Posted by: Athala
[This review was collected as part of a promotion.] I have been a samsung user for years. They make some of the best phones in the world. Plus usually get amazing deals on new releases. The s25 ultra meets and exceeds my needs. The only problem I've been having with my current phones is voice to text has now shifted to AI which messes up a lot more than it used to
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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