Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(29,637 Reviews)
Rating breakdown 29,637 reviews
5 Stars
25,384
4 Stars
3,330
3 Stars
575
2 Stars
163
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Great phone, great camera, great battery life
on September 17, 2026
Posted by: SKISRME
[This review was collected as part of a promotion.] I chose the Galaxy s25 ultra because of the quality build, great quality camera, study case and reliability. I have had several Samsung phones and each time I chose to upgrade my phone, I chose and will continue to choose Samsung. They have been dependable and durable. I use it throughout the day for a variety of purposes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
"Ultra" is not an understatement
on September 17, 2026
Posted by: VIP2007
[This review was collected as part of a promotion.] Honestly, the Samsung Galaxy S25 Ultra has been an absolute beast. I've had it since it came out. The screen is super bright and clear, which makes watching videos or scrolling outside actually enjoyable. The cameras are super cool, especially being able to zoom in on stuff from super far away without the picture looking all blurry. Plus, the battery actually lasts quite a bit, and I only have to recharge it once if I'm literally using the phone all day. If you want a phone that just handles everything without giving you any grief, this one is totally worth it. I chose Samsung every time when buying my electronic products, from phones, watches, and earbuds, to tablets, chromebooks, and tv's.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No wonder its called Ultra
on September 17, 2026
Posted by: Bigpoppy
[This review was collected as part of a promotion.] The best part about my S25 Ultra, always has and always will be the stylus. Everything becomes easier from quick sketches and diagrams when I'm cutting pieces of wood at work, to being able to preciously tap on each button on the screen.
The camera is faster I mean it's not every day that you can go out during a lunar eclipse and take incredibly detailed photos of the moon. Literally everyone i known is envious of the cameras quality.
The quickness of the phone is also really nice. It can handle anything and everything download and have opened all the time I chose the galaxy S25 Ultra and couldn't be happier about it.
The camera is faster I mean it's not every day that you can go out during a lunar eclipse and take incredibly detailed photos of the moon. Literally everyone i known is envious of the cameras quality.
The quickness of the phone is also really nice. It can handle anything and everything download and have opened all the time I chose the galaxy S25 Ultra and couldn't be happier about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on September 16, 2026
Posted by: Joeb357
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra for the awesome features like, the camera, s pen, and streaming games from X Box cloud gaming. The movies are also easy to watch on the big screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is super light and extremely easy to
on September 16, 2026
Posted by: BassetnBae
[This review was collected as part of a promotion.] I chose the Samsung S25 Ultra for its light weight, and note capabilities with the SPen.
The S25 Ultra is super easy to use, it sounds great, screen is vibrant and watching moving on the plane with this device is perfect when paired with the Samsung Ear buds.
The S25 Ultra is super easy to use, it sounds great, screen is vibrant and watching moving on the plane with this device is perfect when paired with the Samsung Ear buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Loss of ability to video dragonflies. :-(
on September 16, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The S25 took great video & photos of Dragonflies. The S25 Ultra video or photos focus on grass or leaves behind it, making the Dragonflies unidentifiable in many cases. While I appreciate the greater zoom on other subjects, this is a super disappointing loss or a favorite critter I love to video and photo. They only work with no background grass or leaves in perfect lighting...which is rare. I am so disappointed. I also remember the extra width of Galaxy Note- S25 Ultra doesn't have this. While it goves you a longer screen, it still makes you have to video smaller(longer distances) on taller subjects. Its such a bummer.
Response from Samsung USBy R&R Team, September 17, 2026
Hi Jill, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how frustrating it is when your new device is not meeting your expectations for one of your favorite hobbies. We have provided a link to an article to help you with the different camera settings and features to help you capture the photos and videos you are seeking. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
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Samsung Community
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I love all features specifically cameras.
on September 15, 2026
Posted by: Caballo1011
[This review was collected as part of a promotion.] Is a great phone I chose Samsung over any other device brand. I have being using Samsung since 2012 if not mistaken.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has my favorite camera
on September 15, 2026
Posted by: MamaBlondie
[This review was collected as part of a promotion.] I choose my Samsung galaxy 25 ultra because I don't know what I would do without the camera I'm a picture person an my Samsung has made art with my photos that I want to open a gallery I use it for every day life appointments scheduling my apps for mental health everything. I cannot wait for the upgrade to the 26 I hope the camera is just as good.
Value
4
Written by a customer while visiting Samsung US