Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(30,162 Reviews)
Rating breakdown 30,162 reviews
5 Stars
25,824
4 Stars
3,404
3 Stars
584
2 Stars
165
1 Star
185
86%of customers recommend this product.
(
1,138 out of
1,329)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Great overall
on April 27, 2026
Posted by: LoganL
[This review was collected as part of a promotion.] Overall the phones amazing. The speed, organization, the space, weight, camera. Is amazing. I get asked all the time what camera I'm using for my photography and it's just my phone.
Corrections
I hate the auto push for galaxy AI and wish we could turn that off.
Systems hard bug right before or after an update or camera focus bugs or overheats. But usually refixes itself in a few days or manual update.
Bring back the headphone jack.
I hate the auto push for galaxy AI and wish we could turn that off.
Systems hard bug right before or after an update or camera focus bugs or overheats. But usually refixes itself in a few days or manual update.
Bring back the headphone jack.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I am very pleased with my device.
on April 27, 2026
Posted by: Vichill
[This review was collected as part of a promotion.] I like that it is close to a device I had before. I would probably purchase again.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, sound, camera, device
on April 27, 2026
Posted by: Andresillo
[This review was collected as part of a promotion.] Galaxy AI works really good, the screen and the sound is exceptional...everything is good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall great phone wouldnt have a different one.
on April 27, 2026
Posted by: Patsyp
[This review was collected as part of a promotion.] I use my samsung phone for just about everything from games galaxy AI. Its just a great phone would recommend for anyone looking for a new phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
hiya kgh jhy
on April 27, 2026
Posted by: chas6458
[This review was collected as part of a promotion.] I love it so so so much byjdhtguhddfhjjvgdjfdjjuyhj jgffg
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Phone Yet
on April 27, 2026
Posted by: Redd60
[This review was collected as part of a promotion.] The S25 Ultra is the best phone yet. New AI features are effortless
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it irvtkkskf
on April 27, 2026
Posted by: Saint1
[This review was collected as part of a promotion.] This phone is great the the galaxy AI the display camera speed is just a great phone I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top Tier Performance
on April 27, 2026
Posted by: Wisegiraffe16
[This review was collected as part of a promotion.] I use my Samsung S25 Ultra for everything I do. Personal, work, and entertainment including high def gaming and streaming. It works great! Not to mention the "Galaxy AI" is always quick and responsive to the prompt commands.
Value
5
Written by a customer while visiting Samsung US