Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,116 Reviews)
Rating breakdown 27,116 reviews
5 Stars
23,290
4 Stars
3,005
3 Stars
516
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Overall great product
on March 14, 2026
Posted by: Mwr0978
[This review was collected as part of a promotion.] I love the AI capabilities of this phone. It is very easy to use, and works well. Overall the phone is great. My only complaint is issues with the Bluetooth connections. Sometimes they won't connect, or they say connected but don't work, and other times, while connected it disconnects and stops working in the middle of a call or speaker connection.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy S25 Ultra
on March 14, 2026
Posted by: Aprshwrs
[This review was collected as part of a promotion.] I love my Galaxy S25 Ultra. The Galaxy AI feature is a great tool that I use often to create new images from pictures I have taken. I use my device for everyday personal tasks as well as with productivity apps I downloaded for work. The large screen display is great for watching videos or streaming movies on the go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is distinguished by the clarity of its cam
on March 14, 2026
Posted by: Engine
[This review was collected as part of a promotion.] I own a Galaxy S3 Ultra that I have been using for three years. It works perfectly, with the exception of the battery, which now drains very quickly. I need to replace it with the new model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It has usable features and keeps itself well
on March 14, 2026
Posted by: Spaceman
[This review was collected as part of a promotion.] I use it to talk on with people and different apps to take care of business as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Personal Product Review
on March 14, 2026
Posted by: SamsungPhil33
[This review was collected as part of a promotion.] I love the Galaxy AI features but unfortunately the wattage for the charging is still low. Easy to use and very powerful.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra experience
on March 14, 2026
Posted by: Carpoolin
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is one of the most complete smartphones available today. It combines premium design, a stunning display, powerful performance, and a versatile camera system into a single polished device.
What truly sets it apart, however, is Galaxy AI. By integrating intelligent features directly into everyday tasks, Samsung has created a phone that feels smarter and more helpful than most competitors.
Instead of simply being faster or more powerful, the Galaxy S25 Ultra represents a shift toward phones that actively assist their users.
It’s not just another upgrade—it’s a glimpse of where smartphones are heading next.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 14, 2026
Posted by: Ncam524
[This review was collected as part of a promotion.] Love my samsung would never swith once I had a samsung phone never went back easy to use...the galaxy ai is an awesome new feature
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and features
on March 14, 2026
Posted by: Danijay
[This review was collected as part of a promotion.] I hadn't had an upgrade in a few years and this phone was perfect
It has all you need including a pen
And its very easy to navigate
Transferring over my Information was seamless
With this phone you dont need anything additional
It has all you need including a pen
And its very easy to navigate
Transferring over my Information was seamless
With this phone you dont need anything additional
Value
5
Written by a customer while visiting Samsung US