Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,334 Reviews)
Rating breakdown 27,334 reviews
5 Stars
23,432
4 Stars
3,031
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Solid upgrade, best screen yet.
on March 16, 2026
Posted by: Gmoney
[This review was collected as part of a promotion.] I’ve had the S25 Ultra for a while now and the hardware is basically perfect. The Snapdragon 8 Elite is fast, but the real winner is the anti-reflective screen—it makes a huge difference in daylight. I use the 200MP camera for everything, and the Galaxy AI tools like Circle to Search and the Photo Assist for quick edits are actually useful, not just gimmicks. Battery easily lasts me all day even with heavy use. Just waiting on that One UI 8.5 stable drop to fix a few minor bugs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 16, 2026
Posted by: Davion
[This review was collected as part of a promotion.] Its a great phone although it is wider and bigger than the previous phone its camera is better tho
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great devices, great picture quality and video qua
on March 16, 2026
Posted by: Matt85
[This review was collected as part of a promotion.] Great device not used galaxy Ai yet on it, Great phones i love the cameras thats on it and video are awsome. I take tons of pics and videos on my device.
I love playing games for past time and stream YouTube and facebook also.
I love playing games for past time and stream YouTube and facebook also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has issued with the pen
on March 16, 2026
Posted by: Colorcraze08
[This review was collected as part of a promotion.] Galaxy AI is a definite plus on any device. Fast, useful information. I love how it remembers information about me for future questions. The phone has a large screen percect for just about anything. Speed is very fast, no lagging. Colors are beautiful.
The only downside to the Galaxy S25 Ultra is the S pen. It does not write like it should in the center screen area. It gets very annoying when writinging in Samsung Notes. In notes I have to switch to text, which defeats the purpose of the S Pen when writing It leaves blank areas and misses letters. I miss the old S pen from past models.
The only downside to the Galaxy S25 Ultra is the S pen. It does not write like it should in the center screen area. It gets very annoying when writinging in Samsung Notes. In notes I have to switch to text, which defeats the purpose of the S Pen when writing It leaves blank areas and misses letters. I miss the old S pen from past models.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great all around
on March 16, 2026
Posted by: SauceMan
[This review was collected as part of a promotion.] I been using Samsung for over 12 years and I always have the best experience, never had any problems. I recently had the S23 Ultra since release now I got the S25 Ultra and as always it is greater then expected. Forever a Samsung Customer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
very happy
on March 16, 2026
Posted by: sheepdog
[This review was collected as part of a promotion.] My first ultra so no comparison my previous galaxy is the 20 fan edition obvious upgrade. Could be user error but I almost lost the pen a few times the notification wasnt attention getting besides that very happy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera quality is insane
on March 16, 2026
Posted by: Samsungenjoyer
[This review was collected as part of a promotion.] The Samsung Galaxy s25 Ultra has one of the, if not, the best camera quality ever. I have no worries when taking group photos or when taking nature pictures. But not only that, the Galaxy AI that is built in makes all the pictures you take come out perfect! You can even erase unnecessary items or things from photos to make them even more special to you. The Samsung Galaxy s25 Ultra is such a good phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Keeps getting better
on March 16, 2026
Posted by: LHallgolf
[This review was collected as part of a promotion.] I have been a long time Samsung user and the Ultra series has kept getting better. The updated AI features are awesome and help me manage my day.
Value
5
Written by a customer while visiting Samsung US