Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,092 Reviews)
Rating breakdown 27,092 reviews
5 Stars
23,268
4 Stars
3,003
3 Stars
516
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Excellent device
on March 23, 2026
Posted by: JLPEREZ
[This review was collected as part of a promotion.] I’ve had the best experience with the Galaxy S25 Ultra—its cameras are impressive, the battery is incredibly long-lasting, and the design is simply beautiful. And with the introduction of artificial intelligence, they have made this device the best on the market. #Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features.
on March 23, 2026
Posted by: Glory2Win
[This review was collected as part of a promotion.] For example, I like Galaxy AI in photos because you can actually\nAdd items or move items from the photo.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Battery doesn't last as long as I thought it would
on March 23, 2026
Posted by: Angie
Expertise:Intermediate
Verified Purchase:Yes
Charge my phone to 100%. If it's just sitting, the percentage starts going down within minutes. I do use my phone often, but I've had phones with batteries that lasted a day and a half with the same usage. This phone's battery is down to single digit percentage by the end of the day.
Also, with my Galaxy Buds4 Pro, my phone keeps connecting to my car and I have continuously hit the Bluetooth to use my ear buds.
Also, with my Galaxy Buds4 Pro, my phone keeps connecting to my car and I have continuously hit the Bluetooth to use my ear buds.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
S25 ultra review
on March 23, 2026
Posted by: Jaxon7321
[This review was collected as part of a promotion.] I was very surprised with the speakers on the Galaxy s25 Ultra, very loud and clear. The AI aspect of this phone is amazing when making my schedule or adding to my to do list. I would have to say the only thing I wasn't super impressive was the size of the screen. I'm very much looking forward to my upgrade to the s26.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I highly recommend this product.
on March 23, 2026
Posted by: Klarrieb21
[This review was collected as part of a promotion.] I use my device everyday. It makes my everyday life so much easier. And I save so much more of my time also. I do everything on my device from paying my bills to controlling my security system for my home. It's just an amazing product. The AI has absolutely been so helpful to me. I've been going through tough times and didnt know where to start with making appointments and finding the right office to go to, the AI made it easy and didnt have to stress about it at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 23, 2026
Posted by: Demonicbunny
[This review was collected as part of a promotion.] Galaxy ai helped me identify a tree
The camera is amazing clear pictures
The camera is amazing clear pictures
Value
5
Written by a customer while visiting Samsung US
Posted by: Brian
from Austin,Texas
Expertise:Expert
Verified Purchase:Yes
Undoubtely worth of money, I am buying samsung Note since 2012. In these 14 years, I Commit myself to the samsung design, agility, features, S-PEN, advanced engineering. I truly do not like any other brand, simply because, S 25 ULTRA provides everything with that cost. No other phones can do it, what SAMSUNG S 25 ULTRA can do.
I would recommend this to a friend!
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
love it so much
on March 23, 2026
Posted by: galaxylover
[This review was collected as part of a promotion.] I got an S24 ultra it didn't have my phone in the list but I love it has the BEST CAMERA I've ever used they are so great very durable dropped it many times still in great condition I love the s pen so neat but I forget it's there sometimes or if use it more I also love how big the screen is and the Samsung AI is amazing it's so crazy how AI can do and tell you almost anything it's incredible I can't wait to upgrade to the 25 ultra or 26 if it's out. I've had this phone for years and I'm in love won't change from galaxy EVER LIKE PEOPLE TRY TO ENCOURAGE NO WAY.THEY ARE AMAZING THANK YOU
Value
5
Written by a customer while visiting Samsung US