Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,090 Reviews)
Rating breakdown 27,090 reviews
5 Stars
23,267
4 Stars
3,002
3 Stars
516
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
This phone is almost perfect
on March 27, 2026
Posted by: Kingomar128
[This review was collected as part of a promotion.] The S25 Ultra marks a substantial leap forward in smartphone technology, primarily due to its integrated "Galaxy AI." This innovation has attracted considerable interest from both current and prospective users, owing to its advanced features that significantly enhance user experience and streamline the interface. The device's design is aesthetically compelling and has become a prominent topic of discussion. Additionally, its camera capabilities, augmented by Galaxy AI assistance, elevate the photographic experience beyond conventional standards.
Nevertheless, the decision to discontinue Bluetooth connectivity for the S Pen has notably diminished the S25 Ultra's overall appeal. For a significant portion of users, including myself, the S Pen's connectivity is an indispensable feature. This particular omission has, regrettably, detracted from what could have been the most exceptional device since the Note 20.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has the best camera.
on March 27, 2026
Posted by: Ninersfan
[This review was collected as part of a promotion.] Out of all the Galaxy phones, the S25 has the best camera. Not only that, the AI features are helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My New Personal Assistant!
on March 27, 2026
Posted by: AlliMoGo
[This review was collected as part of a promotion.] The Samsung Galaxy 25 Ultra has become my new personal assistant. Galaxy Ai improves my search results and work efficiency. I love that my phone learns my rhythm and routines and either suggests settings changes or with my permission adjusts automatically.
The stylus allows me to not down notes without opening any apps -- in fact I take notes straight from the lock screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy AI has changed my daily routine!
on March 27, 2026
Posted by: Khalid
[This review was collected as part of a promotion.] I’ve been using my Galaxy S24 ultra for both work and gaming, and the experience is seamless. Galaxy AI has been a total game-changer for me, especially when using feature like Circle to Search or Live Translate for my school projects. It makes multitasking much faster and more intuitive. The display is also perfect for streaming movies after a long day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is great for privacy
on March 27, 2026
Posted by: Married4life
[This review was collected as part of a promotion.] Using Galaxy AI is wonderful edition. 2 photos being able to eliminate certain items from a picture is a great feature. Also it's privacy features are prime
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Powerhouse!
on March 27, 2026
Posted by: Joshua
[This review was collected as part of a promotion.] "I’ve been using the S25 Ultra for a bit now, and it’s easily the best phone I’ve ever owned. The screen is incredibly bright even in direct sunlight, and the new Snapdragon chip makes everything run lightning-fast. I’m a huge fan of the improved, rounded corners—it’s much more comfortable to hold than previous models. If you want a phone that can actually keep up with a busy workday and still take pro-level photos, this is it. Highly recommend!"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Intuitive
on March 27, 2026
Posted by: DAL2026
[This review was collected as part of a promotion.] Seamlessly intuitive and quick. The AI features bring the phone to life. Sounds silly I'm sure, but it just works. No need for fancy descriptions for a phone that simply works!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its a fantastic upgrade
on March 27, 2026
Posted by: Shamus33
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy S25 Ultra after using my S21 Ultra for years, and this upgrade actually feels worth it.
My S21 Ultra was starting to show its age, especially with storage getting tight. I expected a small step up, but the S25 Ultra feels like a completely smoother experience. Everything is faster, more responsive, and handles multitasking without any slowdown.
The display is easily one of the best parts. It’s big, sharp, and bright, making everything from videos to everyday scrolling look clean and premium. Samsung definitely still leads in this area.
Battery life has also been a noticeable improvement. I can get through a full day without worrying about charging, which is something I couldn’t always say before.
The camera is very reliable. Photos come out crisp and detailed without needing to adjust anything, and the ultra-wide shots look especially good.
I also like the overall feel of the phone. It feels solid and premium without being uncomfortable to hold.
Not every feature is groundbreaking on its own, but coming from an S21 Ultra, the overall upgrade is very noticeable.
Overall, I’m glad I made the switch. If you’re holding onto an older Galaxy, this is a solid upgrade that actually delivers in everyday use.
Value
5
Written by a customer while visiting Samsung US