Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,089 Reviews)
Rating breakdown 27,089 reviews
5 Stars
23,266
4 Stars
3,002
3 Stars
516
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Galaxy S25 Ultra
on March 27, 2026
Posted by: Snakebite365
[This review was collected as part of a promotion.] Everything that one could possibly want to do can be done with the Galaxy S25 Ultra, Extremely fast device and an incredibly bright display... The Cameras functionality is and always will be the best.... over all competitors in the "game"...
The durability is amazing, im very impressed with how much abuse these phones can take...love the amount of internal storage available as well as the application for storage transferring to external devices..
The durability is amazing, im very impressed with how much abuse these phones can take...love the amount of internal storage available as well as the application for storage transferring to external devices..
I've never owned anything other than a Samsung device and absolutely never will i own anything else!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra review
on March 27, 2026
Posted by: Hockeyguy1419
[This review was collected as part of a promotion.] I am pleased with all of the features of this device. Just wish the total cost of the phone was more reasonable. It took me a bit to find a capable phone cover to meet my needs and protection level. Working road construction I require many features from dust, wet, extreme hot and cold with lots of vibration conditions day in and day out. Thank you for a solid product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its just perfect galaxy AI does everything for me
on March 27, 2026
Posted by: 2938774
[This review was collected as part of a promotion.] I have always been a fan of samsumg i shifted from s22 ultra to s25 its just perfect galaxy AI does evething for me now
The battery works perfect the screen crys
tal clear photos zoimg like a sniper
The battery works perfect the screen crys
tal clear photos zoimg like a sniper
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 27, 2026
Posted by: RobHere
[This review was collected as part of a promotion.] I love this samsung s 25 Ultra, I Use it every day for the photo capability.The video capability and the AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and solid durability
on March 27, 2026
Posted by: Blaccking
[This review was collected as part of a promotion.] I use my Samsung for casino / gambling reading streaming video games and I also use the Galaxy AI to help me find and understand certain things that pop up from time to time this phone has been helpful and helping me learn how to navigate Google and then it's affiliate programs such as Gmail Google me Google chat Google workspace it taught me a lot
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bring back bluetooth S pen
on March 27, 2026
Posted by: Bizzybee
Expertise:Expert
Since you guys took away the Bluetooth feature the S pen has been horrendous. It does not write properly at all. May as well of taken the S pen out completely because without the Bluetooth feature the pen basically doesn't even work.
Besides the s pen everything else works amazingly but I am very upset about the pen as I had S23 Ultra before and used the Bluetooth feature for taking pictures religiously.
Besides the s pen everything else works amazingly but I am very upset about the pen as I had S23 Ultra before and used the Bluetooth feature for taking pictures religiously.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 27, 2026
Posted by: Datbonkerz
[This review was collected as part of a promotion.] This phone is build amazingly, and the galaxy ai works seamlessly with it to make for a wonderful experience. 10/10 would recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is almost perfect
on March 27, 2026
Posted by: Kingomar128
[This review was collected as part of a promotion.] The S25 Ultra marks a substantial leap forward in smartphone technology, primarily due to its integrated "Galaxy AI." This innovation has attracted considerable interest from both current and prospective users, owing to its advanced features that significantly enhance user experience and streamline the interface. The device's design is aesthetically compelling and has become a prominent topic of discussion. Additionally, its camera capabilities, augmented by Galaxy AI assistance, elevate the photographic experience beyond conventional standards.
Nevertheless, the decision to discontinue Bluetooth connectivity for the S Pen has notably diminished the S25 Ultra's overall appeal. For a significant portion of users, including myself, the S Pen's connectivity is an indispensable feature. This particular omission has, regrettably, detracted from what could have been the most exceptional device since the Note 20.
Value
4
Written by a customer while visiting Samsung US