Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(20,135 Reviews)
Rating breakdown 20,135 reviews
5 Stars
17,278
4 Stars
2,184
3 Stars
388
2 Stars
126
1 Star
159
86%of customers recommend this product.
(
1,102 out of
1,277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Great phone but missing something.
on July 6, 2025
Posted by: Androiduser176435
[This review was collected as part of a promotion.] I love my phone. I use it for all of my everyday needs. From sending emails to adding appointments on my calendar. The picture quality is great except, the pen can't be used to take pictures anymore. That was a big part of why I got this phone and I can't use it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever
on July 6, 2025
Posted by: Derilove1
[This review was collected as part of a promotion.] First of all the AI is superb, I have never seen anything like this it works so well with my photos and helping me do research.
The phone works very good. It as fast charging the battery last long and the quality of my photos is unmatched, am so happy I got this phone. Its my best phone purchase ever.
The phone works very good. It as fast charging the battery last long and the quality of my photos is unmatched, am so happy I got this phone. Its my best phone purchase ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone cameras
on July 7, 2025
Posted by: Carlos1
[This review was collected as part of a promotion.] I like all the features, especially the S pen i like the galaxy ai for writing and how it changes photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great operation, slight regression in features
on July 7, 2025
Posted by: mw1029
[This review was collected as part of a promotion.] The S25 Ultra is good overall. I like the shape of the phone in-hand. The flat edges and softer corners make it feel more comfortable and modern for me compared to my previous S22 Ultra. The operating system is super fluid and the processor has no issue keeping up. I've never had any noticeable lag. The camera is decent and the display is beautiful. One drawback is the lack of Bluetooth in the S Pen which I used frequently to take group pictures (although I can now just use my watch to take pictures), but I do still find it useful. Another shortcoming is the battery. I have found it to be okay, but nothing stellar.
The Galaxy AI are genuinely useful and the inclusion of Google Gemini is great. I have never seen something so effortlessly remove objects from images like this phone does with Galaxy AI. It will be unfortunate if we ever have to pay for these features.
The Galaxy AI are genuinely useful and the inclusion of Google Gemini is great. I have never seen something so effortlessly remove objects from images like this phone does with Galaxy AI. It will be unfortunate if we ever have to pay for these features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone, some oddities
on July 7, 2025
Posted by: Strikes
[This review was collected as part of a promotion.] So starting out this review id like to say I use galaxy Ai to play around with, it really doesn't make that big of an impact for me. however what does make a really big impact is the processing power to run galaxy Ai this phone, is incredible, I rarely notice any slowdown the only thing I've experienced some issue with exclusively youtube running in the background the phone every month or so will decide youtube is actively destroying it and the phone gets super hot. like almost too hot to touch, and the battery will drain within the hour, its not too big of an issue but I figured people who are listening to youtube at work should know that this can happen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New shape is easy to handle slim and resistent
on July 8, 2025
Posted by: Gragox
[This review was collected as part of a promotion.] Battery last longer, very convinience to handler i mean big and handable. Keep loving using s pen and witn the new improve AI everything goes smooth, making all task easy and dinamic.
Value
5
Written by a customer while visiting Samsung US
Posted by: Triple M
Verified Purchase:Yes
I recently switched from the s23 ultra to s25 ultra and i love the new design.
Written by a customer while visiting Samsung US
Customer Rating
5
Battery life and storage on this device is great
on July 16, 2025
Posted by: Plom66
[This review was collected as part of a promotion.] The integration of the AI feature on the S25 Ultra has significantly enhanced my workflow. The capability to review work emails for grammatical accuracy and proper punctuation has demonstrably improved the quality of my written communications.
Definitely would buy this phone over all phones on the market right now
Value
5
Written by a customer while visiting Samsung US