Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,648 Reviews)
Rating breakdown 25,648 reviews
5 Stars
22,011
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Great phone and camera
on May 6, 2026
Posted by: Kvr345
[This review was collected as part of a promotion.] I am still learning about artificial intelligence and some features it has. I hope it gets more accurate with better results. I realize it is just starting out and takes time to develop. Camera works very well and even compares to professional models I have used. Email services have been getting too many ads and want you to pay to get rid of them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love it, BUT
on May 7, 2026
Posted by: GramGram7
[This review was collected as part of a promotion.] I Love my phone, just the right size. For the most part it's easy to learn. I haven't gotten Galaxy AI down yet but really not sure i want to . The thing I don't like is the accessories. I cannot find a case I like. Please get more choices.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone never ceases to amaze
on May 7, 2026
Posted by: Doodlesdad0117
[This review was collected as part of a promotion.] I use the amazing camera regularly. The camera is the best ive ever used in a phone. I did my child's pictures solely with my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra is great!
on May 12, 2026
Posted by: ElectronicsGeek
[This review was collected as part of a promotion.] The Galexy AI is easy to use, and accurate. It understands me the first time and quickly returns accurate information, I double check.
I used the S25 ultra for work and personal, its powerful enough to do multiple searches while I'm on the phone with crystal clear calls.
The gaming is superior to all other phones I've had. No lag, amazing color and perfect blending.
The S pen is my new favorite, it's fun to draw with, write notes and color.
Overall this is an amazing phone, 10/10 recommend to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone, i have everything
on May 14, 2026
Posted by: Maximm
[This review was collected as part of a promotion.] Nice phone, good photos and premium quality audio, this is speed for office softwares
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has everything you need and more!
on May 17, 2026
Posted by: DukwenibusCK127
[This review was collected as part of a promotion.] The streaming capabilities are awesome. I can stream my PPV's just about to any device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as good as I had hoped
on May 21, 2026
Posted by: Sandrah
[This review was collected as part of a promotion.] I had the note 20 ultra feel like it HD better soft ware then the s25 ultra but I do feel like my hardware is significantly sturdier.
Value
3
Response from Samsung USBy R&R Team, May 21, 2026
Hey there Sandrah, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are happy with the enhanced durability of your device. We know it can take time to adjust to the changes made in software when you are upgrading to a new device. We have provided a link to the complete manual for your device to help you fully discover your device and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE THIS PHONE
on May 22, 2026
Posted by: VivieBaby
[This review was collected as part of a promotion.] I absolutely love this phone. I use the Galaxy AI assistant literally every single day. It helps me to research topic faster for work and keep my day organized with reminders. On my computer i use Chat GPT for editing. But on my phone i utilize Bixby, Google Assistant and Love the AI editing on photos.
Im obsessed with stylus phones. I cant live without them and this stylus is the best i have used so far. My daughter loves the Creative Studio app for the stylus. And its so handy to both screen write and make quick notes.
The battery life is insane on this phone. I heavily game all day. Most other phone brands would require that you charge after 4-5 hours of gaming. But on this phone i only need to charge it at the end of the day.
Value
5
Written by a customer while visiting Samsung US