Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,290 Reviews)
Rating breakdown 27,290 reviews
5 Stars
23,393
4 Stars
3,027
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Awesome,Incredible ,Samsung
on March 30, 2026
Posted by: MemitoGalaxyS
[This review was collected as part of a promotion.] Best beautiful phone ever,Big,Smart and Beautiful,Galaxy AI in the phone its so perfect I love it!! I love the beautiful and big display with the Audio in this phone!! Cameras: Omg cameras are WOW!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A lot of options.
on March 30, 2026
Posted by: Jaydog
[This review was collected as part of a promotion.] Handles business functions just fine. Social media is good. Pictures are awesome. Thank for making a great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned
on March 30, 2026
Posted by: Love2phone
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has been an outstanding phone and easily one of the most impressive devices I’ve ever used. Everything about it feels premium, from the beautiful display to the fast performance and excellent build quality. It runs incredibly smooth, handles multitasking with ease, and delivers the kind of top-tier experience you expect from a flagship phone.
One of the biggest standouts is how great the AI features are. Samsung has done an excellent job making AI feel genuinely useful instead of gimmicky. The AI tools help make everyday tasks faster, smarter, and more convenient, whether it’s improving photos, helping with writing, organizing information, or enhancing the overall user experience. It really feels like the phone is working with you, not just responding to you. The AI adds a modern, advanced feel that sets this phone apart from many others.
The camera system is also fantastic. Photos come out sharp, vibrant, and full of detail, and the zoom capabilities are especially impressive. Whether taking pictures in daylight or lower light situations, the results are consistently strong. Video quality is equally impressive, producing smooth, clear footage that looks polished and professional.
Battery life has been excellent and easily lasts through a full day of heavy use. The display is absolutely gorgeous, with rich colors, sharp detail, and an immersive look that makes everything from streaming to browsing more enjoyable.
One of the biggest standouts is how great the AI features are. Samsung has done an excellent job making AI feel genuinely useful instead of gimmicky. The AI tools help make everyday tasks faster, smarter, and more convenient, whether it’s improving photos, helping with writing, organizing information, or enhancing the overall user experience. It really feels like the phone is working with you, not just responding to you. The AI adds a modern, advanced feel that sets this phone apart from many others.
The camera system is also fantastic. Photos come out sharp, vibrant, and full of detail, and the zoom capabilities are especially impressive. Whether taking pictures in daylight or lower light situations, the results are consistently strong. Video quality is equally impressive, producing smooth, clear footage that looks polished and professional.
Battery life has been excellent and easily lasts through a full day of heavy use. The display is absolutely gorgeous, with rich colors, sharp detail, and an immersive look that makes everything from streaming to browsing more enjoyable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 25s ukrr
on March 30, 2026
Posted by: Peacefilled69
[This review was collected as part of a promotion.] Galaxy AI is a great tool, it helps me with my daily tasks, as well keeping up with my appt and to do list
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera and sound
on March 30, 2026
Posted by: Tuxedorose
[This review was collected as part of a promotion.] We love the camera on our phone. It's fun to use Galaxy AI to enhance the photos either to add backgrounds or to improve the quality of the photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, good camera quality
on March 30, 2026
Posted by: Mojtaba
[This review was collected as part of a promotion.] Very good for gaming i alway playing high graphic games and this phone proves that it is best for gaming and streaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I enjoy this phone for the most part.
on March 30, 2026
Posted by: Galaxylover11
[This review was collected as part of a promotion.] I use my phone mainly for video games, texting, youtube, and work. For the most part the phone is exceptional! Other then the battery life. I've had this phone a little over 2 years and since I first unboxed it, the battery has lasted maybe half a day using it.
Galaxy AI has been interesting. Some things they aren't allowed to discuss as per policy of Samsung. Other than that its great for school, work, daily life
Value
3
Response from Samsung USBy R&R Team, April 3, 2026
Hey Galaxylover11, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are overall happy with the usage and capabilities of your device. We have provided links to articles to help you maximize the battery life of your device. We have also shared a link to the complete manual for your device to help you with the additional features of your device like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A small computer and great camera in your pocket
on March 30, 2026
Posted by: TamVRN
[This review was collected as part of a promotion.] I use my galaxy phone for all things in my daily life. The galaxy AI keeps all of my tasks at hand. Since getting my samsung 25 ultra, well i havent touched a laptop or my desktop, havent had to. Everything is on this device that i need. Screen size is perfect. The graphics are phenominal for what i need. Take beautiful photographs and videos. I havent taken my cameras out in a while and i have a few. The ability to shoot in RAW is a game changer and the night shoot is fantastic.
Value
5
Written by a customer while visiting Samsung US