Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,206 Reviews)
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Glad I Finally Made the Switch
on June 29, 2026
Posted by: SoGladforMyNewPhone
[This review was collected as part of a promotion.] I switched to the Galaxy S25 Ultra around October after getting frustrated with how my previous phone seemed to have new issues after almost every software update. I wasn't sure how I'd feel about changing, but it's honestly been one of the best tech decisions I've made.
The phone has been fast, reliable, and smooth from day one. I use it every day for work, photos, videos, and multitasking, and it hasn't slowed down or given me any problems. The battery easily gets me through the day, and the display is absolutely beautiful. Everything just feels polished and responsive.
The camera is what really stands out to me. The photos are incredibly sharp with vibrant but natural-looking colors, and the detail is impressive even when zooming in. The zoom quality is far better than I expected, and I find myself taking pictures much more often because they consistently turn out great. Compared to my previous phone, the camera feels like a major upgrade.
I also didn't think I'd use the S Pen very much, but it's turned out to be surprisingly useful for quick notes, editing photos, and signing documents.
After several months of using it, I'm still just as happy with it as I was when I first got it. For me, the performance, battery life, and especially the camera have made this one of the best smartphones I've owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the features and the ease of locating thing
on June 29, 2026
Posted by: Cryst4lcle4r
[This review was collected as part of a promotion.] As an RN, I use my phone all day long, especially since I am a home health nurse. I like the fact that it's very reliable, and it doesn't die very fast. Plus if I ever need anything or have any questions.As far as where I am or how to get somewhere, my galaxy Ai helps with assisting me in every way. I am so glad I have this phone, it has been the best phone i've ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra 25 Is everything Ive Wanted In A Phone and M
on June 29, 2026
Posted by: Irn00b
[This review was collected as part of a promotion.] I purchased the Ultra 25 about a year ago now and i love it. Usually when getting a new phone it is always an upgrade all around but this is different. Everything about the phone is amazing and the Galaxy AI features just make using everything a lot easier. My favorite tool of Galaxy AI is the photo editing. Making holiday scenes of my dogs with the Galaxy Ai feature works really good and is probably my favorite task to use it for. I can honestly say the Ultra 25 maybe the best purchase ive made technology wise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AmrElshamy
on June 29, 2026
Posted by: AmrElshamy12
[This review was collected as part of a promotion.] Good airbords and device good phone the best phone in the world
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good overall
on June 29, 2026
Posted by: kidusd
[This review was collected as part of a promotion.] Glitchy but great apps including Galaxy Ai,buy the bigger storage one's
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This Product has great Features
on June 29, 2026
Posted by: Outcast
[This review was collected as part of a promotion.] I love the Galaxy AI that you implemented into your devices.
I use my S25 ultra for streaming movies and TV shows. Gaming. And for work.
How the S25 ultra impacts my daily routines. It keeps me going throughout the day. Managing my daily tasks. Keeping in touch with family members overall its a very pleasant experience.
I use my S25 ultra for streaming movies and TV shows. Gaming. And for work.
How the S25 ultra impacts my daily routines. It keeps me going throughout the day. Managing my daily tasks. Keeping in touch with family members overall its a very pleasant experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is the best
on June 29, 2026
Posted by: Tanaphone
[This review was collected as part of a promotion.] I have been with samsung for years and now I have the 25 ultra. Its best with speed and photos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has such many neat features!
on June 29, 2026
Posted by: Maymay
[This review was collected as part of a promotion.] I absolutely love my galaxy s25 ultra! I love using the AI when searching g for something online. It really goes the extra mile with search results. I appreciate the simplicity of making an appt on my calendar by speaking it to AI. I can multi task on my phone and move easily in between pages when needed. I love how it can sync to my devices and appliances.
Value
5
Written by a customer while visiting Samsung US