Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(29,641 Reviews)
Rating breakdown 29,641 reviews
5 Stars
25,388
4 Stars
3,330
3 Stars
575
2 Stars
163
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Samsung 4L
on September 7, 2026
Posted by: Jess19
[This review was collected as part of a promotion.] I'm glad I chose always go for samsung products. My watch, my phone, radio in the truck and especially my television. I love my phone and the frequent upgrades, the storage space and the unique amenities it has. If it isn't Samsung, it isn't for me. Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy I’ve Owned So Far
on September 7, 2026
Posted by: PJ25Ultra
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I wanted a phone that could handle everything I use it for without compromise, and it has lived up to that expectation. The display is bright, sharp, and easy to see in just about any situation, and the phone feels extremely fast and responsive no matter what I’m doing.
I use my phone heavily throughout the day for work, photos, navigation, streaming, messaging, browsing, and entertainment, and the S25 Ultra handles all of it without slowing down. The cameras are one of my favorite features. The zoom range is incredibly useful, photos have excellent detail, and having that much versatility in a phone means I rarely feel like I need a separate camera.
The large screen is also great for watching videos, editing photos, reading documents, and multitasking. Despite the size, the design feels refined and premium rather than bulky. The S Pen is another feature I appreciate having available when I need more precise control or want to quickly write something down.
Overall, the S25 Ultra feels like a phone designed to do almost everything well instead of excelling in one area and compromising everywhere else. It has become something I rely on constantly throughout my day, and I would choose it again.
I use my phone heavily throughout the day for work, photos, navigation, streaming, messaging, browsing, and entertainment, and the S25 Ultra handles all of it without slowing down. The cameras are one of my favorite features. The zoom range is incredibly useful, photos have excellent detail, and having that much versatility in a phone means I rarely feel like I need a separate camera.
The large screen is also great for watching videos, editing photos, reading documents, and multitasking. Despite the size, the design feels refined and premium rather than bulky. The S Pen is another feature I appreciate having available when I need more precise control or want to quickly write something down.
Overall, the S25 Ultra feels like a phone designed to do almost everything well instead of excelling in one area and compromising everywhere else. It has become something I rely on constantly throughout my day, and I would choose it again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features!
on September 7, 2026
Posted by: MysticWolfRemy
[This review was collected as part of a promotion.] I chose the s25 ultra because I wanted a phone that is multifunctional with a great camera! I was absolutely right in choosing it! I've gotten some amazing photos and content with it so far. The set up is so easy and definitely user friendly for any generation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ticks all the boxes
on September 7, 2026
Posted by: Sparks
[This review was collected as part of a promotion.] I chose the s25 ultra because it simply ticks all the boxes for a an amazing phone experience. Camera, ai , sound , hardware configuration, user interface, multitasking ... you name it ! It works so well. What a sweet experience!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the samsung galaxy s25 ultra
on September 7, 2026
Posted by: Outlawcreations
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra because I wanted a phone with a great camera, fast performance, and a battery that could keep up with me throughout the day. So far, I’m really happy with my choice! The display is bright, clear, and beautiful, and everything runs smoothly and quickly. The camera takes amazing photos with lots of detail, even when zooming in. I also love the S Pen and all the extra features Samsung includes. The battery life has been great for my everyday use, and the phone feels premium and well made. Overall, I’m very impressed with the Galaxy S25 Ultra and would definitely recommend it to anyone looking for a powerful, feature-packed phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on September 7, 2026
Posted by: ThisGuy
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 ultra, because of its large screen, computing power, high tech features and fantastic camera. It is fairly durable, especially with an otter box defender pro case. The rear class did break but was to be expected when it accidentally fell down a concrete staircase at a hockey game. But, it was very easy to replace compared to my previous S20 Ultra. AI picture editing is fun and surprisingly quick compared to Chatgpt. Its a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Still my favorite phone after a year
on September 7, 2026
Posted by: Agiljr
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because the camera and overall performance were the most important things to me, especially for creating photos and videos for social media. After almost a year of using it, I still love this phone. The camera is excellent, the phone feels fast and powerful, and I honestly have not felt any real need to upgrade to a newer model yet.
What I appreciate most is having a device that can handle work, communication, content creation, photos and video without making me think about its limitations.
My only real complaint after a year is the battery. It seems to drain noticeably faster now than when the phone was new, and I find myself paying more attention to charging during the day.
Even with that, the overall experience has been excellent. When I eventually upgrade, camera quality and video performance will still be the biggest factors in choosing my next Galaxy.
What I appreciate most is having a device that can handle work, communication, content creation, photos and video without making me think about its limitations.
My only real complaint after a year is the battery. It seems to drain noticeably faster now than when the phone was new, and I find myself paying more attention to charging during the day.
Even with that, the overall experience has been excellent. When I eventually upgrade, camera quality and video performance will still be the biggest factors in choosing my next Galaxy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on September 7, 2026
Posted by: Jbaxter68
[This review was collected as part of a promotion.] I chose the Note 25 Ultra because it has so many cool features that I can use every day. It's a great looking phone also.
Value
5
Written by a customer while visiting Samsung US