Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(22,336 Reviews)
Rating breakdown 22,336 reviews
5 Stars
19,161
4 Stars
2,440
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Posted by: Carl
from Nh
Expertise:Intermediate
Verified Purchase:Yes
Wish they would fix the scroll for contact and put the alphabet back in and make it easier to get to thy letter category you need
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! The best phone!
on March 16, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I love this phone and new Galaxy AI its awesome! Its the best one yet by far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone. Great features. Especially the ca
on March 17, 2026
Posted by: PurpleLover75
[This review was collected as part of a promotion.] Galaxy AI has changed the game by far. You can do several things with this feature. The search engine is very good.
Value
5
Written by a customer while visiting Samsung US
Posted by: ronS
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Galaxy S25 Ultra is:
A polished, powerful flagship
With excellent display, performance, and cameras
But lacking major innovation
With excellent display, performance, and cameras
But lacking major innovation
👉 It’s one of the best phones you can buy—
just not the most exciting upgrade Samsung has ever made.
just not the most exciting upgrade Samsung has ever made.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Interesting Device
on March 26, 2026
Posted by: Justmythoughts11
[This review was collected as part of a promotion.] I have loved my Samsung Note devices for years and was hesitant to switch but i have to say I love all of the features they incorporated from the note series into this one. The upgraded features are really useful as well Galaxy AI is helpful without being annoying.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy phone experience so far!
on March 26, 2026
Posted by: Chip60
[This review was collected as part of a promotion.] I have been using Galaxy phones since 2009, this S25 Ultra is the best one yet. I was looking for an update for my S23 and I choose the S25 Ultra for it's larger size, the onboard stylus, and the much improved camera. I'm getting older so the larger screen size & fonts along with the stylus make it much easier to navigate and read vs my old phone. I do some nature photography as a hobby, so the enhanced camera features are big deal for me.
I was sceptical about Galaxy AI at first, but it has been a pleasant surprise. I have used its photography features as well as the webpage summary feature. It makes things a lot easier!
I'm really happy with the Galaxy S25 Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All Around Amazing Phone
on April 2, 2026
Posted by: pocadot98
[This review was collected as part of a promotion.] Well, for starters, the camera is amazing just like all the other Galaxy-S's have been. The screen is large and the colors/visuals are great. Audio is AMAZING. It's really fast with plenty of storage. It's what a phone should be. I use my cell phone mostly for gaming, and it does SO well, no lag, no lack in the audio or pixels or graphics... I also use my cell for work related things, like photos, using the web, Google, Bixby, etc. Galaxy AI is very helpful as it can answer a lot of my questions. Every generation of these phones gets greater and greater and I'm excited to see what the S26 is all about!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on April 5, 2026
Posted by: RAIDER
[This review was collected as part of a promotion.] Love the phone especially the galaxy ai. Helps with work and home lifestyle.
Value
5
Written by a customer while visiting Samsung US