Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(27,206 Reviews)
Open Ratings Snapshot
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
S 25 ultra packed with features
on June 29, 2026
Posted by: BIGG72WILL
[This review was collected as part of a promotion.] A great product with an abundance of features
I love the a I integration, and the ease of use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 29, 2026
Posted by: S25ultra
[This review was collected as part of a promotion.] I like all the new features and upgrades this phone has, the only thing I dont like is that I can't take pictures using my spen anymore, but otherwise I love this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone.
on June 29, 2026
Posted by: Street5
[This review was collected as part of a promotion.] This Samsung Galaxy S25 Ultra has a lot of great features especially the Galaxy AI. I would recommend this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely worth it!
on June 29, 2026
Posted by: CrystalB
[This review was collected as part of a promotion.] ​I upgraded to the Galaxy S25 Ultra and it has exceeded my expectations. The design feels incredibly premium, and Samsung slightly tweaked the edges so it sits much more comfortably in your hand than the previous model.
​The screen is stunning, and whatever anti-glare tech they used works miracles in bright daylight. The cameras are incredibly sharp, the battery easily lasts a day and a half on a single charge, and with 512GB of storage, I never have to worry about deleting files or photos to free up space. It’s fast, powerful, and the built-in S Pen is super convenient for quick notes. If you’re on the fence about upgrading, just do it—you won't regret it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is the best. Its fast camera is clear
on June 29, 2026
Posted by: Fabe3280
[This review was collected as part of a promotion.] Galaxy ai is the truth on this phone. Its fast precise and clear. The best Samsung phone ive had. And ive had them all.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S 25 ultra packed with features
on June 29, 2026
Posted by: BIGG72WILL
[This review was collected as part of a promotion.] A great product with an abundance of features
I love the a I integration, and the ease of use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice Device for Business Owners
on June 29, 2026
Posted by: Maya98
[This review was collected as part of a promotion.] I like the speed and storage capabilities. Thank you Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Camera, Battery Life, and Galaxy AI
on June 29, 2026
Posted by: MRLAGNIAPPE76
[This review was collected as part of a promotion.] This phone has great megapixels that allows me to have clear photos in addition to being able to take photos from a long distance. The battery longevity on my current phone has lasted more than my previous galaxy phones. Also, the addition of Galaxy AI on my current phone helps me a lot with finding general information including the past, present, and future. Shout out to Samsung for making real quality phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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