Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,198 Reviews)
Rating breakdown 27,198 reviews
5 Stars
23,316
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Great phone!
on July 4, 2026
Posted by: ankyhbk
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a triumph of premium engineering, securing its spot as the absolute best flagship Android phone on the market. Samsung has refined the hardware to near perfection with a lighter titanium build, more comfortable rounded edges, and a breathtaking 6.9-inch display that boasts unmatched brightness and anti-reflective clarity. Powered by the Snapdragon 8 Elite chip, its performance is blistering, handling intensive gaming and heavy multitasking without breaking a sweat, all while delivering a massive 1.5 to 2 days of battery life.
The true star of the experience, however, is Galaxy AI, which elevates the phone from a powerful tool to an indispensable daily companion. Seamlessly integrated into One UI 7, Galaxy AI drastically boosts productivity and creativity with several standout features:
Cross-App Actions: You can ask the built-in Gemini AI to execute complex, multi-step tasks across different applications, like extracting travel spots from a YouTube video and instantly saving them to your Notes.
ProVisual Engine & Audio Eraser: The jaw-dropping 200MP camera system uses advanced AI processing to capture stunning low-light imagery, while video editing benefits from an intelligent audio eraser that can target and eliminate distracting background wind or crowd noise.
Writing & Drawing Assist: From generating sleek text rewrites right inside your text boxes to transforming rough sketches into polished graphics, the system seamlessly takes
The true star of the experience, however, is Galaxy AI, which elevates the phone from a powerful tool to an indispensable daily companion. Seamlessly integrated into One UI 7, Galaxy AI drastically boosts productivity and creativity with several standout features:
Cross-App Actions: You can ask the built-in Gemini AI to execute complex, multi-step tasks across different applications, like extracting travel spots from a YouTube video and instantly saving them to your Notes.
ProVisual Engine & Audio Eraser: The jaw-dropping 200MP camera system uses advanced AI processing to capture stunning low-light imagery, while video editing benefits from an intelligent audio eraser that can target and eliminate distracting background wind or crowd noise.
Writing & Drawing Assist: From generating sleek text rewrites right inside your text boxes to transforming rough sketches into polished graphics, the system seamlessly takes
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The most balanced phone on the market
on July 4, 2026
Posted by: Jcforero194
[This review was collected as part of a promotion.] Samsung's Galaxy AI with Gemini integrated is the best, I use it every day to improve my productivity. The way to customize your phone through good lock is something unique that adds a lot of value to the phone. The S pen, the gaming mode that the phone offers without being a gaming phone, is incredible. The battery lasts as long as necessary, it is not a beast mode, but by optimizing it within the settings through the AI it has exceeded my expectations (I did it about 6 months after buying the phone and it improved a lot). Its display is exceptional, its cameras are above average, its one ui software is incredibly good, it is the best on the market today, even above iOS. For all this and more, it is the most balanced phone on the market for a fair price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on July 3, 2026
Posted by: Retired
[This review was collected as part of a promotion.] Great screen clarity when streaming. Excellent battery life. Tons of features. I have really enjoyed using this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 3, 2026
Posted by: Outdoorsman78
[This review was collected as part of a promotion.] Love the video and photo quality of the phone. Easy to use, perfectly sized. Love all the different effects for taking pictures. The cameras make a great magnifying lenses when needed. Phone is quick at downloading and installing software updates. File transferring between 2 phones or a pc is easy and quick. Wish the phone came with a memory card slot. Phone charges quickly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great device.
on July 3, 2026
Posted by: Bugdaddy
[This review was collected as part of a promotion.] This device covers all the bases. Leisure and Business. The ease of usage is also great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best smart phone yet
on July 2, 2026
Posted by: Ittybitty
The s24 ultra has been the best smart phone I've ever owned. I love the big screen and I use the stylus way more than I thought I would. Its super convenient for those of us with fat fingers. Everything about the design and features feel well thought out rather than some phones I've had where it felt as though they crammed in bells and whistles that seemed appealing but turned out to be more of a hassle than they were worth. I usually upgrade every 2 or 3 years but when I looked at the s26 ultra, it felt more like a downgrade so I'm sticking with the s24 ultra for now.
Written by a customer while visiting Samsung US
Customer Rating
5
Lost and Found
on July 2, 2026
Posted by: K Garrett
from Indiana
Expertise:Expert
I lost my 25 Ultra in a river 7 weeks ago. Someone fishing found it on the bank cleaned it and charged. They contacted the emergency person on my account. The phone sit for 6 weeks in muddy running river water and still performs like new. Not even battery damage or any other damage. That phone came with the heat. I kept it and have upgraded to the 26 ultra. The competition non-exsistant for this series.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best product
on July 2, 2026
Posted by: Xsjoshi
[This review was collected as part of a promotion.] This is best proti have ever had best camera and best performance.
Value
5
Written by a customer while visiting Samsung US