Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(29,641 Reviews)
Open Ratings Snapshot
Rating breakdown 29,641 reviews
5 Stars
25,388
4 Stars
3,330
3 Stars
575
2 Stars
163
1 Star
185
86%of customers recommend this product. 
(
1,137 out of 1,327
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
This phone is so good you can't put it down!!
on September 7, 2026
Posted by: MWARRIOR1
[This review was collected as part of a promotion.] The camera is top tier.
The customizations are grade A++.
The processing is optimized for speed.
The storage is more than enough for your needs.
The AI is where this phone excels leaps and bounds above the rest.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Why I Love My S25 Ultra
on September 7, 2026
Posted by: Blurkeon
[This review was collected as part of a promotion.] I like using the Samsung Galaxy S25 Ultra because it’s a phone I really enjoy. As a student, I use it for schoolwork, looking up information, and keeping up with my stuff, but also for gaming, listening to music, and watching videos. The screen looks amazing, and I love the camera for taking pictures with my friends. It’s also super fast and has tons of features I like. I can use it for school or just to have fun. For me, it’s a phone that has everything I need and makes my everyday life more enjoyable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone. Some problems
on September 7, 2026
Posted by: Poseidon
[This review was collected as part of a promotion.] Everything is great about this phone the software being the best. Major issue is the faulty charging port that has been a major problem in many units and no recall or reimbursement of labor fee has been given.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung 25 Ultra Review
on September 7, 2026
Posted by: Sharkie
[This review was collected as part of a promotion.] I chose to upgrade from Samsung Ultra 21 to Samsung Ultra 25 and it was a excellent decision I made. I use the Samsung Ultra 25 for gaming and its awesome and been playing alot of pokemon on it and other games like Uno Monopoly. I love the sleek design I chose that we were given as a choice to choose. I have used the camera alot and use it for audible and various other Apps and for Microsoft Word and email.
I probably upgrade in the 2030's . I highly suggest getting this one if u don't want the latest Samsung Ultra which is 26.I love the features it has especially for Hard of Hearing people.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S25 Ultra Is My Creative Powerhouse
on September 7, 2026
Posted by: PhoenixNebula
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I wanted a phone that could do more than take great pictures it needed to keep up with my creativity. The camera quality is incredible, especially when I’m capturing performances, travel moments, and content. The S Pen has become one of my favorite features because I can sketch ideas, make notes, and work through creative concepts right from my phone.
The AI features have also become incredibly useful in my design process. I’ve used my S25 Ultra to develop ideas for costumes, uniforms, fashion concepts, and other visual projects. I also love the Galaxy interface and features like AR Emoji because they make the phone feel personal and fun without sacrificing functionality.
What I appreciate most is how much I can accomplish without needing to sit in front of a computer. Whether I’m creating, photographing, editing, organizing, or simply staying connected, the S25 Ultra gives me the tools to make it happen. I chose the S25 Ultra because I wanted a phone that could match the way I create and it has absolutely delivered.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely love it
on September 7, 2026
Posted by: MikeUltra
[This review was collected as part of a promotion.] I upgrade my phone whenever a new one comes out, but I really love the S24 Ultra. Plus, Samsung is great; I wouldn't switch to any other brand.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s25 ultra
on September 7, 2026
Posted by: BigTerry
[This review was collected as part of a promotion.] The reason I've chose Samsung over and over again is the it's never let me down. I'm so rough on phones and I've put them all to the test (unintentionally but, still. 😅) and they've really just served me so well for so many years. I don't see myself trying a new brand.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone has helped me so much
on September 7, 2026
Posted by: Deadpool
[This review was collected as part of a promotion.] I am a mechanic who jist finished school for psychology. This phone i have used for just about everything between work and school. The recording app on this device works wonders, along with the camera. It is fast so if i get stuck or just need more explanation the phone helps me with that as well. My phone is a lol outta date but it still gets the job done. Very proud to be apart of samsung.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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