Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,271 Reviews)
Rating breakdown 27,271 reviews
5 Stars
23,375
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Overall, the phone has been very great.
on April 13, 2026
Posted by: Keonos
[This review was collected as part of a promotion.] The only real issues that i've seen with the phone is that it has a slight overheating issue.When using wireless charging. It can be quite annoying because then it says your phone's overheating and then it won't charge it anymore.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera for catching memories
on April 13, 2026
Posted by: 911marige
[This review was collected as part of a promotion.] New AI engine is really detailed. Can never go wrong with Samsung. Had a Samsung for over 10 years will always stay a Android user.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I always love the camera of samsung phones
on April 13, 2026
Posted by: callmewanderwoman
[This review was collected as part of a promotion.] I always use the galaxy AI feature of this phone its really helpful in my daily living.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra loaded
on April 13, 2026
Posted by: Ledsled
[This review was collected as part of a promotion.] I can use this S25 Ultra for everything but making dinner! I've used this phone to watch movies, to stream to TV, take awesome pictures, scan documents, the list is long and varied.
Galaxy AI is a breeze on this unit, just talk or type and away you go.
Will I get the new S26, probably, but only because I have no will power and am easily distracted by new phones; otherwise I'd certainly stick with my S25 Ultra.
Galaxy AI is a breeze on this unit, just talk or type and away you go.
Will I get the new S26, probably, but only because I have no will power and am easily distracted by new phones; otherwise I'd certainly stick with my S25 Ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on April 13, 2026
Posted by: Taylormade718
[This review was collected as part of a promotion.] I love my Galaxy S25 Ultra. I use it for playing games, reading, watching movies and streaming. The Galaxy AI is also a great feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 13, 2026
Posted by: Ninjarob
[This review was collected as part of a promotion.] My s25 is amazing. I use it daily for texting and fb. The camera is like anything I have seen. Gaming is super fast and always works to perfection. The a.i. is so fun to play around with on pictures and Google search and voice to text. I have been using galaxy phone since day 1. I want to new s 26 ultra but just can't upgrade yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on April 13, 2026
Posted by: ATeusch77
[This review was collected as part of a promotion.] I use my phone for everything — work, personal life, all of it — and it keeps up with me perfectly. The camera is amazing, the interface is super easy to use, and switching between apps is effortless. Galaxy AI has been a game‑changer too, giving me support exactly when I need it. I’m already planning for my next phone to be another Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Poor camera quality
on April 13, 2026
Posted by: Jsunny
[This review was collected as part of a promotion.] Camera quality changed after software updates.. and a few other things such as updates on Apps.
Value
4
Written by a customer while visiting Samsung US