Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(30,557 Reviews)
Rating breakdown 30,557 reviews
5 Stars
26,156
4 Stars
3,456
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product.
(
1,139 out of
1,331)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
I chose this device for the color
on October 25, 2026
Posted by: Chuchoultra18
[This review was collected as part of a promotion.] I chose this this device, because i always liked the color choices. I have been having the lavender color since the s21. And been having ultra's since the s20.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
BETTER THAN EXPECTED
on October 24, 2026
Posted by: HMBrown1023
[This review was collected as part of a promotion.] I chose the S25 Ultra mainly for is camera. And it ended up being better than I expected. It takes beautiful clear photos. Perfectly capturing your favorite memories. I love the S pen feature. And the storage holds all of my favorite apps without slowing down my phone. I've been a samsung customer for years and this phone is the best one that I've owned so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose this phone due to its superior quality and
on October 24, 2026
Posted by: firephoneguy
[This review was collected as part of a promotion.] I chose this device based on itd quality and usability. I use it not only for phone calls but for office productivity. It also is key to my social media and phone gaming during my downtime. I also like using it for movie stream and audio book listening.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My S25 ultra
on October 24, 2026
Posted by: Miguel
[This review was collected as part of a promotion.] Big strong phone. Tons of memory space. Excellent camera and features 👌. Great features throughout the phone from spam to scam it protects you from all of it. It is not meant for playing music, actually listening to music. Sound quality is not good and it won't even deliver quality Sound to blue tooth speakers. Very odd.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Checks all of the boxes!
on October 24, 2026
Posted by: Stephen
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because all of the specs are maxed out, which leads to a very smooth and snappy experience, and there are no compromises. Everything is just top-notch.
I listen to a lot of music with the Buds4 Pro and the sound effect options combined with the sound quality of the Buds and the lossless Bluetooth really make it the best listening experience I've had. I also watch a variety of media on it, and the screen is easily the best in class. Vibrant colors, OLED blacks, 120hz refresh rate for super smooth scrolling, and the anti-glare glass makes everything pop so much more. Never going back to a normal screen. Reading is great as well because the pixel density combined with the anti-glare makes it look like actual printed text.
The cameras are insanely good. I've gotten some truly amazing shots just pulling my phone out and snapping a couple pictures that I used to need a dedicated camera to get (super fast shutter speed too). Even the speakers on the phone produce a full sound that make it great to share videos and things with others. There's just no compromises on anything with this phone.
Although I don't use the S-pen much personally, it's really nice that it's just included in the Ultra now without having to buy the Note to get it, and it doesn't intrude on anything if you don't use it much. It's great for quick sketches and signing documents though.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market
on October 24, 2026
Posted by: Vman83
[This review was collected as part of a promotion.] I chose this device because I have always love the Galaxy phone line. They have great battery life and extremely durable. There's not much I dislike about these phones and have yet to be disappointed. Camera is excellent, fast processor and battery lasts a very long time. Love it love it love it. Not to big and not too small. Fits perfectly in my hand and pocket. Screen is very durable and has never cracked or scratched. I have had other phones that would scratch very easy. I work in an automotive shop and still looks new. Only issue if had is with the charging USB c cable port. Sometimes dust or debris can get inside and cause the cable not to fully seat so it makes it tough to charge. I recommend using a magnetic USB c plug and cable. So that way the plug end remains intact inside the phone so dirt and debris cannot enter the port because there is that charging plug in place. The magnetic cable is very nice because it's magnetic and no need to have to insert it inside the phone because the port is in its place so you just need to put it near the port and the magnets pull it together so it makes a good contact so your able to charge the phone. So long story short there is a fix for the USB c port being exposed to dirt and debris. Screen is very bright and vivid and easy to see in full sunlight when working outside when its bright out. Speaker volume is very load and sounds clear and not muddy. This is some of the many reasons I love my Samsung Galaxy 25
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly the upgrade I needed
on October 24, 2026
Posted by: Ducklover67
[This review was collected as part of a promotion.] The reason I chose this device is because my last s22 ultra had a motherboard issue that had it boot loop. Im glad it hasnt happened to this one yet. Fingers crossed it survives past 2 years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and Snappy with loads of uses
on October 24, 2026
Posted by: BC0227
[This review was collected as part of a promotion.] A long time Android user I have experienced different tiers of phones with the S25 Ultra being one of my favorites. The fast chipset allows me to run many apps with it's power showing for me when I need to multi-task or do a big art project. While most probably won't do heavy drawing on it this device is more than capable for it while having a S-pen available for it being a very great choice for everyday sketching. I wouldn't expect to use the cameras much as I barely take photos but with the clear quality I find myself being asked to take photos often with many of them asking me to share it with them (I love QuickShare for that smooth experience). I got many different things I use my phone for like when I share my concept art to my friends while we try to make a indie series and I love the PC sharing features as I can share my sketches done with the S-pen to my PC to make full art for a game. I also can't forget the AI features while most don't like AI I gotta admit it's helped so much to identify stuff or help with simple tasks or just editing images for fun. I do feel like the S-pen could've kept the Bluetooth feature as I would've loved it for group photos but the "Cheese" and open palm feature works good enough for it. I'll be choosing the S27 when it drops probably with a bigger storage as I find myself using this a lot more than my previous device.
Value
5
Written by a customer while visiting Samsung US