Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,206 Reviews)
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
I love samsung products...they are my got. Camera
on June 29, 2026
Posted by: ASFaye
[This review was collected as part of a promotion.] I again can't say it enough the camera quality is the best. As for AI applications... I play with it, its fun but not my reasoning on getting a phone. Its camera quality and processor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like this products features it has a as well.
on June 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Product is very good. UP TO MY STANDARDS. It is reliable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Productivity
on June 29, 2026
Posted by: Mmystical
[This review was collected as part of a promotion.] My S25 Ultra gives the most productivity than any other smart phone I have tried. Galaxy Ai makes life in the technology wotld so much easier with its ability to create notes, documents, and edit photos. The S pen is also a great addition. The phone is easy to use with a large screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 Ultra
on June 29, 2026
Posted by: Ccantafio
[This review was collected as part of a promotion.] The camera on this phone is ridiculously good. But just in case you take a picture and need to remove something, the Galaxy AI eraser works wonders.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
My S25 ultra
on June 29, 2026
Posted by: Roachster
[This review was collected as part of a promotion.] I love my phone but I'm not happy my main cameras quit working. I've been trying to Galaxy AI to get familiar with it. It's an awesome to for information. My brother has stage 4 cancer and now I know a lot about the disease. So I'm grateful for that.
Value
2
Response from Samsung USBy R&R Team, July 2, 2026
Hi there Roachster, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that Galaxy AI has been able to help you learn about your brothers condition, and be there for him in a way that is supportive and informed. We have provided a link to an article to help you with the camera app not operating as intended. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Love my new Samsung device
on June 29, 2026
Posted by: Maxgal
[This review was collected as part of a promotion.] Works well, fast downloads, great for online shopping, work, and everything else!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra
on June 29, 2026
Posted by: Balbusky21
[This review was collected as part of a promotion.] I love the Galaxy line of phones. The camera and AI features are top notch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S25 ultra phone
on June 29, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] This is one of the best phones I have ever owned. It is light and responds well to all features
It's Galaxy AI features are great and easy to understand.
The memory is quick to respond and I have no problems trying to navigate
It is just the right size and weight to carry around. The features of this phone are numerous. I really like my phone.
It's Galaxy AI features are great and easy to understand.
The memory is quick to respond and I have no problems trying to navigate
It is just the right size and weight to carry around. The features of this phone are numerous. I really like my phone.
Value
5
Written by a customer while visiting Samsung US