Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,206 Reviews)
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
S24 Ultra Review
on June 29, 2026
Posted by: Stevie427
[This review was collected as part of a promotion.] I have my s24 ultra for over two years and it has been flawless from the start. I have never had an issue with this phone. It is fast, reliable and never let's me down. It takes great pictures and updates every month without any issues. I take care of my phone and I think for getting long term usage you have to do your part. Your phone is only as good as you are the user and care is important. I would highly recommend my Galaxy ultra and frankly only the ultra if your are looking for the best android in the universe. Ii forgot that I use AI all the time and it's my go to for wanting information that I can trust. I use Gemini and perplexity...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on June 29, 2026
Posted by: Msk1201
[This review was collected as part of a promotion.] The camera and settings give an everyday average person the ability to take high quality photos. The AI didn't work the greatest the one time I used it but could be operator error on my end. But I do enjoy the reliability with not only my phone but all of my Samsung devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone, powerful and fast
on June 29, 2026
Posted by: Mygalaxy
[This review was collected as part of a promotion.] Love the camera, the Galaxy AI features and the Spen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I really like this phone. It is really easy to nav
on June 29, 2026
Posted by: 12240331
[This review was collected as part of a promotion.] The AI feature is so nice to use. When asking questions, I get a great variety of answers that I will understand.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great!!
on June 29, 2026
Posted by: RadDad
[This review was collected as part of a promotion.] The phone is great, however I do wish it still took.photos with pen stick from across the room.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on June 29, 2026
Posted by: KELLZ1
[This review was collected as part of a promotion.] I love all the new enhancements on the galaxy AI, editing tools for pictures. All
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Daily Use Samsung 25 Ultra
on June 29, 2026
Posted by: SilenceNoPing
[This review was collected as part of a promotion.] All right so you see Galaxy AI settings on a daily not right now I'm doing outdoor projects so it's helping with creative builds for my Landscaping projects utilize it for my magic card Gathering commander deck builder. It does suck that sometimes the voice assistance doesn't work or reset my phone and it really comes out inconvenient times like when I'm driving and I really need to use the hands-free stuff so that's a really disappointment
Value
2
Response from Samsung USBy R&R Team, July 1, 2026
Hi there SilenceNoPing, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We completely understand how distressing it can be when your device is not operating as intended or expected. We have provided a link to the Samsung Support Team for your convenience. These experts can help you determine the root cause of this experience with your device, and work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I need and more.
on June 29, 2026
Posted by: Laurip
[This review was collected as part of a promotion.] I'm a dog breeder and Ai very helpful with help in photos and videos of puppies.
Value
5
Written by a customer while visiting Samsung US