Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,243 Reviews)
Rating breakdown 27,243 reviews
5 Stars
23,352
4 Stars
3,022
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Is designed to run one ui 8.5 one ui 9 one ui 9.5
on April 27, 2026
Posted by: Danieltito
[This review was collected as part of a promotion.] The new bixby is more smarter than the old bixby I want the new bixby cuz has the letter b behind the text and it does Iike copilot chat gpt
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The speed and power of the Galaxy S series
on April 27, 2026
Posted by: Mike75237
[This review was collected as part of a promotion.] The power is amazing. S25 Ultra has the ability to do anything you need for daily work or play. You could possibly run a business with this one device. You can record your whole life ! Operates with ease.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on April 27, 2026
Posted by: TheGifted86er
[This review was collected as part of a promotion.] I enjoy the Galaxy AI feature, it makes the phone easy to use and convenient. I mainly use the phone for everyday items and apps, i love how it pairs to my ecosystem of Samsung devices. I wish it had the privacy screen feature as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S-pen for my phone
on April 27, 2026
Posted by: Tuxeedomask2001
[This review was collected as part of a promotion.] I don't like the fact that my pen is not Bluetooth connected anymore
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
YOUR NEW PERSONAL ASSISTANT
on April 27, 2026
Posted by: CorporateWarrior
[This review was collected as part of a promotion.] I love my Samsung S25 Ultra. With the built in Galaxy AI, I can get advice on product comparisons, get a leg up on trivia, and craft an email to customers that is informative and concise. I used to travel for work with several devices and the Samsung S25 Ultra does it all! I especially love the includes stylus that makes every writing emails and playing games a breeze. Whether I'm streaming my TV shows, playing games, writing emails or editing spreadsheets, My Samsung S25 Ultra does it all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Rosedale,MD
on April 27, 2026
Posted by: SaintLouis
[This review was collected as part of a promotion.] For everything everything day, it is very great and useful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera, the different features.
on April 27, 2026
Posted by: Therearemonkeys
[This review was collected as part of a promotion.] I don't use the galaxy AI feature that much. The only thing I really use it for is spell check on a lot of writing. I do use this phone to write different stories and the Microsoft app is a lot better on the phone at times than on my computer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always dependable
on April 27, 2026
Posted by: Tech2Go
[This review was collected as part of a promotion.] It's always frustrating getting a new phone. No matter good the transfer wizard is. Thankfully Samsung support has oodles of helpful information and set up was easy breezy! I am still getting familiar with the Samsung Galaxy AI capabilities but I love what I am seeing so far! I'm having fun turning my pet into a variety of characters. Yes, I know it can do so much more. I also use the phone for my tech job. Even with the additional apps and processes running, my phone stays cool and never slows down. I've been using a Samsung device for over 10 years. I would never under any circumstances switch to a competitor. Definitely recommend!!
Value
5
Written by a customer while visiting Samsung US