Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,242 Reviews)
Rating breakdown 27,242 reviews
5 Stars
23,351
4 Stars
3,022
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Everything you will ever need.
on April 28, 2026
Posted by: Samsbella2005
[This review was collected as part of a promotion.] The GThe Galaxy Ultra 25 with AI has been a remarkable tool in helping me express the pain I've been holding onto. The AI's assistance has been invaluable in articulating my feelings, making it easier to communicate my emotions effectively. It has truly been a big help in giving me the clarity and strength to articulate my thoughts and emotions. I am grateful for this device that has made such a positive impact on my life. I highly recommend it to anyone seeking a reliable aid in expressing their feelings
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra is the best!
on April 28, 2026
Posted by: wsueyras1
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is the best phone I have owned. It has been updated with the AI and when I use it the experience exceeds my expectations. The zoom on the camera and quality of the camera is better than all of my friends phones. I will continue buying Samsung phones because it never let's me down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S 25 Ultra.
on April 28, 2026
Posted by: Cricket
[This review was collected as part of a promotion.] This phone has done everything I needed it to do. The Galaxy AI is great and useful. Finding new features i did not know about. Is a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product is a definite flagship.
on April 28, 2026
Posted by: Allanon
[This review was collected as part of a promotion.] The phone has everything you need as your main phone and connection to the internet. The screen has a very good resolution for seeing detailed screens and videos.
The camera is very good for taking photos of family or locations on trips. It is very good in low light situations.
The storage is adequate and I loved getting double memory.
Galaxy AI is very easy to use and does a good job of going in depth on finding solutions to issues or even modifying photos to remove unexpected additions.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love this thing
on April 28, 2026
Posted by: CuspOfChaos
[This review was collected as part of a promotion.] I love this phone. The display is large and the the AI feature makes life so much easier. With Gemini I can see my previous chats quickly and easily. I used to have to search over and over again just to find the same answer I found once before by just using the web browser but with Gemini I can just go back to that previous search and retrieve the answer I received before to avoid confusion and unnecessary headaches. The camera is amazing and I LOVE taking close up detailed pictures of the moon. The only thing I miss about my s24 is the picture taking capability via the s pen. I feel like I can find a new feature every day with this device so it more than makes up for that feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy phones hold their worth
on April 28, 2026
Posted by: Summy1980
[This review was collected as part of a promotion.] This has been by far one of the best phones meaning they are durable and literally like having mini computer on my hands if I can't figure it out i just ask galaxy I and it walks me through it or suggest options
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is Amazing so light and useful.
on April 28, 2026
Posted by: Lobus007
[This review was collected as part of a promotion.] The phone has always been reliable. I've never had any issues with it shutting down or any issues with the software or the apps I run on it. It's a very reliable phone. I've had it for years. And it is very tough, dropped. It multiple times and it still does well.No cracks no damage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S25 Ultra. I've had it for over a year
on April 28, 2026
Posted by: Willowkara
[This review was collected as part of a promotion.] I've had my S25 Ultra for over a year. I'm impressed with its ability to use Galaxy AI to improve my picture quality. When I'm writing and get stuck it gives useful suggestions. What a difference Galaxy AI makes.
I also have a Galaxy 8 watch. I am a faithful Samsung user.
Value
5
Written by a customer while visiting Samsung US