Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,237 Reviews)
Rating breakdown 27,237 reviews
5 Stars
23,347
4 Stars
3,021
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Samsung S25 Ultra is great!
on May 12, 2026
Posted by: ElectronicsGeek
[This review was collected as part of a promotion.] The Galexy AI is easy to use, and accurate. It understands me the first time and quickly returns accurate information, I double check.
I used the S25 ultra for work and personal, its powerful enough to do multiple searches while I'm on the phone with crystal clear calls.
The gaming is superior to all other phones I've had. No lag, amazing color and perfect blending.
The S pen is my new favorite, it's fun to draw with, write notes and color.
Overall this is an amazing phone, 10/10 recommend to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
IM IN LOVE WITH THE AI
on May 12, 2026
Posted by: HMMMMMMmmmmmm
Hijust like the computer and the freaking TV commercial say
Written by a customer while visiting Samsung US
Customer Rating
4
Good for some everyday tasks
on May 12, 2026
Posted by: NotAnAIAgent
[This review was collected as part of a promotion.] The Galaxy AI has been helpful in many cases especially for translating some words or selecting text from an image.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing quality and ease of use
on May 12, 2026
Posted by: Tony1212
[This review was collected as part of a promotion.] The build quality, the appearance, and the design of the phone are great, I get compliments everywhere I go. The ui and menus are simple and easy to navigate and galaxy also makes my use more streamlined especially as a student.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest company ever!!
on May 12, 2026
Posted by: BillyD
[This review was collected as part of a promotion.] I own several Samsung products such as televisions, refrigerator, washing machine, dryer, stove and now a Samsung Galaxy S25 Ultra. I had a Samsung Galaxy S24 Ultra before the Samsung Galaxy S25 Ultra. Hands down the S25 ultra is the greatest most reliable most priceless possession I have ever owned. And the Galaxy AI makes my life and everything in it so much easier to succeed and accomplish everyday tasks. I love my phone I have had it for almost 3 months and havent found no flaws at all. I love Samsung and I would like to say thank you for such great products. I wish to one day work for Samsung. Thank you for your time and keep making our Galaxy the biggest, greatest and most reliable Galaxy in the solar system.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very reliable
on May 12, 2026
Posted by: WakandaNamesThis
[This review was collected as part of a promotion.] Extremely reliable device. Very durable, fast, and does everything properly. Galaxy AI was a surprise, but I use it more than I thought. Build is also solid.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing reliable device
on May 11, 2026
Posted by: Kauff0432
[This review was collected as part of a promotion.] This phone is the best phone I have ever owned in my life, I have always loved the different features of the older note phones and when I switched to the ultra, it did not disappoint, it offers the coolest features, tips on how to use different sections of the device, and of course the amazing futuristic Galaxy AI feature!
With Galaxy AI, I am able to navigate whatever task faster and learn information quickly.
I use my phone for communication, gaming, social media, pictures, making documents, and much more.
The amount of features seem endless and I would be fine with having this phone for the rest of my life!
With Galaxy AI, I am able to navigate whatever task faster and learn information quickly.
I use my phone for communication, gaming, social media, pictures, making documents, and much more.
The amount of features seem endless and I would be fine with having this phone for the rest of my life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Galaxy of Awesome
on May 11, 2026
Posted by: DSTO0214
[This review was collected as part of a promotion.] This device is awesome. It has the the power that I want, the features that I need. This is phone is also built for the future as I've had since launch and it has yet to slow down. Galaxy AI has seen a substantial improvement since its inception. This phone is truly a galaxy of awesome.
Value
5
Written by a customer while visiting Samsung US