Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,237 Reviews)
Rating breakdown 27,237 reviews
5 Stars
23,347
4 Stars
3,021
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Greatest product on the market today.
on May 16, 2026
Posted by: Sonyasonya
[This review was collected as part of a promotion.] Samsung had outside themselves. The camera is astounding. The battery is long lasting and it is heavy duty
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25 Ultra
on May 16, 2026
Posted by: BigMike149
[This review was collected as part of a promotion.] I'm disappointed that the pen is no longer Bluetooth. I also miss the infrared and a headset that comes with the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Features everything useful
on May 16, 2026
Posted by: MamaKelly
[This review was collected as part of a promotion.] I upgraded from an S23 ultra and the improvements have been great. Camera an vi d to easy and great pictures. Galaxy AI use very helpful when needed work, Communicationand Fun. I love using Alexa on the phone to read my library or audible anywhere. I use it to watch movies on Prime. Very help and replaced many jobs my computer used and most my tablet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Game Booster & Modes
on May 16, 2026
Posted by: Nathanxff
[This review was collected as part of a promotion.] I use my Samsung phone mostly for Free Fire, YouTube, and school stuff. Game Booster actually helps my games feel smoother and I notice less lag when I play for a long time. The battery is pretty good too because I can play without charging every few hours. I also tried some Galaxy AI features and they’re useful for quick searches and editing. Overall I’ve been enjoying this phone a lot and it been 2 years since I had it and it still feels great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
By Far The Best Phone I've Ever Owned!
on May 16, 2026
Posted by: Mellyz
[This review was collected as part of a promotion.] I don't believe I've used Galaxy AI yet even though I have had this phone since it first came out. I remember the first day it arrived I was so excited. I love the color options and have never ever had a problem with it whatsoever. The charge lasts me all day, even if I'm on it for quite a few hours during the morning hours while my kid is in school. It's by far the best phone I've owned. So much so that I'm passing it down instead of trading it in. I don't mind the price I paid at all, because it's definitely worth it. There are so many amazing features on this phone, to the point that I haven't even explored all of them as of yet. I have recieved multiple compliments on the style, quality of videos, pictures, among many others. I am forever an Android fan, and Samsung is legit the only brand that I've never had one single complaint about. The perks, the company itself in whole is remarkable. I wholeheartedly am happy with my phone 1,0000%
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Charging Time Lasting
on May 16, 2026
Posted by: Thechillaxin
[This review was collected as part of a promotion.] I love the features and phone overall. However, I'm still having issues with battery charges
lasting. Updated to new UI 8.5. Waiting to get back to 60+ hrs per .charge
lasting. Updated to new UI 8.5. Waiting to get back to 60+ hrs per .charge
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Simply the best
on May 16, 2026
Posted by: Pmp1986
[This review was collected as part of a promotion.] Samsung galaxy phones have always exceeded expectations and continue to wow everytime.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all AI features
on May 16, 2026
Posted by: Mush2learn
[This review was collected as part of a promotion.] I use galaxy AI all the time. Almost everyday. Its helped learn how to change my oil and replace my headlights. Ive learned how to replace my car battery and how to use a multimeter that I recently bought to check the fuses in my car!! I use it daily and I dont know how k got thru life without it!
Value
5
Written by a customer while visiting Samsung US