Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(27,233 Reviews)
Open Ratings Snapshot
Rating breakdown 27,233 reviews
5 Stars
23,345
4 Stars
3,019
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
The Ultimate Daily Driver
on May 19, 2026
Posted by: BigE9137
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse that feels like it was built for people who expect their phone to do everything—and do it well.
The display is the first thing that stands out. It’s bright, sharp, and incredibly smooth, making everything from scrolling to streaming feel premium. Whether you’re outdoors in direct Texas sun or watching videos at night, it holds up effortlessly.
Performance is flawless. Apps open instantly, multitasking is seamless, and even heavy use doesn’t slow it down. It’s the kind of phone that never gets in your way—you just use it, and it keeps up without complaint.
The camera system is another major win. Photos come out crisp, detailed, and balanced in almost any lighting. Zoom shots are especially impressive, staying clear where most phones start to fall apart. It’s the kind of camera you actually trust for important moments instead of wondering if you should bring something else.
Battery life easily gets you through a full day of heavy use, and fast charging makes it easy to top back up when needed. The build quality also feels solid and refined, with a premium feel that matches the price tag.
Overall, the Galaxy S25 Ultra is one of those phones that doesn’t just feel advanced—it feels complete. If you want top-tier performance, a best-in-class camera, and a display that’s hard to beat, this one delivers.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone
on May 19, 2026
Posted by: Vincenzo
[This review was collected as part of a promotion.] Came from an S23 FE and the upgrade can't be overstated feels so much nicer
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I upgraded from the S23 ultra to the S25 ultra
on May 19, 2026
Posted by: Stickfut
[This review was collected as part of a promotion.] The S25 ultra is by far my favorite Galaxy product to date. I use my phone for work and it's extremely fast processing and technology make it a must have experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever!!
on May 19, 2026
Posted by: Skincareaddict
[This review was collected as part of a promotion.] I am a samsung fan period! When it is time for me to buy new appliances it will be Samsung as well. The fact that I can use AI to help me navigate my complicated work life, mom life and my personal life has been more helpful than I could begin to explain. I even have the watch, ring and headphones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever!!
on May 19, 2026
Posted by: Skincareaddict
[This review was collected as part of a promotion.] I am a samsung fan period! When it is time for me to buy new appliances it will be Samsung as well. The fact that I can use AI to help me navigate my complicated work life, mom life and my personal life has been more helpful than I could begin to explain. I even have the watch, ring and headphones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great flexibility
on May 19, 2026
Posted by: jjjimbo999
[This review was collected as part of a promotion.] I am getting to know my AI companion and the full value of the S25 Ultra. My life is contained within the 4 corners of my device and it is safeguardsed very well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best out there
on May 19, 2026
Posted by: F1GJAM
[This review was collected as part of a promotion.] This phone can do anything . I love it it is fast and the AI is amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has amazing features!
on May 19, 2026
Posted by: 1StrangeTechgirl
[This review was collected as part of a promotion.] my samsung galaxy s25 ultra is everything all wrapped up in one pretty phone! From Galaxy AI to the smooth processing properties! This phone can always keep up with me! I am always on the go. Whether I am swapping between listening to music, audiobooks, streaming services, etc. The samsung s25 ultra never falters!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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