Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,233 Reviews)
Rating breakdown 27,233 reviews
5 Stars
23,345
4 Stars
3,019
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Best phone
on May 20, 2026
Posted by: Jesseca
[This review was collected as part of a promotion.] I love the device and the AI features offered. I have had Samsung devices for the last 10 years and am never disappointed. Galaxy AI is the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Glad I upgraded
on May 20, 2026
Posted by: HunneyBee
[This review was collected as part of a promotion.] I upgraded from a 22 Ultra and am glad I did. Love the night time camera especially the Galaxy AI features. I use Bixby and Google assistant almost every day. The suggested responses in Google Messages is a nice bonus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very durable and very user friendl
on May 20, 2026
Posted by: Jayboy
[This review was collected as part of a promotion.] Galaxy AI , I use my device for personal and buissness use and it had done great for me I truly love the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Laptop in my pocket
on May 20, 2026
Posted by: LINAAA
[This review was collected as part of a promotion.] It's like having a personal assistant with a laptop in my pocket!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra has outstanding features
on May 20, 2026
Posted by: Annp50
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy S25 Ultra! I previously tried another phone, and I honestly couldn’t wait for it to be paid off so I could switch back. I hated it and had constant issues, which really reminded me why Samsung has always been my go-to.
This phone is exactly why I stay loyal to Samsung. The features are outstanding, and the camera is absolutely incredible. I take lots of pictures of my grandkids, and the photo quality never disappoints.
My favorite feature is Quick Share. I use it all the time for work to easily transfer files between my phone and my computer. It’s fast, convenient, and completely seamless. I’m so glad to be back with samsung.
I won’t ever switch again!
This phone is exactly why I stay loyal to Samsung. The features are outstanding, and the camera is absolutely incredible. I take lots of pictures of my grandkids, and the photo quality never disappoints.
My favorite feature is Quick Share. I use it all the time for work to easily transfer files between my phone and my computer. It’s fast, convenient, and completely seamless. I’m so glad to be back with samsung.
I won’t ever switch again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The reason why I switched back
on May 20, 2026
Posted by: Lemoncello
[This review was collected as part of a promotion.] With Galaxy ai, I'm able to fix pictures, get transcribed notes from voice memos, screen calls and figure out exactly who and why is calling without ever picking up. Samsung really stepped their game up. Not to mention updating the design so that I can personally have a better experience with my phone with the rounded corners.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Camera Ever!!!
on May 20, 2026
Posted by: 1ofakind
[This review was collected as part of a promotion.] The phone itself is already cool, but the camera on this phone is top tier. I love taking pics of the moon, and this phone allows me to get as close to the moon without being in space myself and it actually looks like the moon and not all fuzzy and pixelated. You also can be in a crowded festival and feel like you're on the stage with the artist by using this camera. This camera is everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great great phone
on May 20, 2026
Posted by: IrishOg86
[This review was collected as part of a promotion.] I love my galaxy s25 ultra one of the best phones ive ever had. I love this phone so much because of the s pen. I use my phone for banking an work purposes my kids can draw color etc....its the best. An the new Ai features that came with the updates is absolutely great I mean its like having ur own everyday assistant in ur pocket an at your daily convenience. I believe Samsung out done there selfs whn they created the s series of phones. Ive used all the ultras an theyve all been great phones the s25 has been the best so far cant wait to experience the s26. Thank you guys for all u do in makin our experience with these products the greatest.
Value
5
Written by a customer while visiting Samsung US