Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(20,129 Reviews)
Open Ratings Snapshot
Rating breakdown 20,129 reviews
5 Stars
17,272
4 Stars
2,183
3 Stars
388
2 Stars
127
1 Star
159
86%of customers recommend this product. 
(
1,098 out of 1,276
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Great feature
on May 2, 2025
Posted by: Hambone
from Texarkana tx
Expertise:Beginner
I'm so relieved that there's still some also people that help me with this excellent product
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 7, 2025
Hey Hambone, thank you for your feedback on your Samsung Galaxy S25 Ultra. We love hearing how pleased you are with the inital usage of your new device, and finding help from resources to help you with the phone. We have provided a link to your full device manual as well to help you peruse the full capabilities and integrate additional features in to your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Don't understand question
on May 23, 2025
Posted by: Slobodan
Expertise:Intermediate
Verified Purchase:Yes
Battery on this phone is discharge during the day even I don't talk to much on the phone
I would recommend this to a friend!
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 27, 2025
Hey there, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the features and capabilities of your device, and we would love to help you maximize the battery life. We hav eprovided links to a few articles below to help you with this experience at your convenience. We have also shared a link to the Samsung Support Team if you have any questions or continue to experience this frustration with your phone. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Phone Heats Up
on May 30, 2025
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
It's an expensive and new phone to already have heating issues. It is a reoccuring problem while using the web, when taking pictures/videos and when sharing them.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on May 31, 2025
Posted by: Sk3loverboi
[This review was collected as part of a promotion.] Love this phone. Has everything that I need. Great camera quality and battery life. Definitely would recommend.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone EVER!
on June 1, 2025
Posted by: Dani92
[This review was collected as part of a promotion.] I've always loved the Galaxy phones. I haven't owned a Ultra since the s20, but this S25 ultra is the best! The AI stuff is crazy and overall the phone runs super smooth. I love the S-pen, I don't use it much...yet. anyways the battery life is great. Overall all the customizing you can you on the phone to make it your own is what I enjoy the most. I would definitely recommend getting an s25 ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
AI feature
on June 2, 2025
Posted by: Siddkool
[This review was collected as part of a promotion.] Galaxy AI feature is amazing, I've used it to make changes in photographs and results are just stunning. Cropping unwanted objects and replace them is something that has not been available in earlier models.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 4, 2025
Hi there Siddkool, thank you for taking time out of your day to share your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you have had such an enjoyable experience using Galaxy AI for your photos and videos. We have provided a link to the full device manual to help you discover additional features of Galaxy AI you may want to integrate in to your usage. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's perfect.
on June 3, 2025
Posted by: Victoreps
[This review was collected as part of a promotion.] So far it's perfect, I'm currently testing ONE UI 8 beta and it's running like a charm, super smooth, and I love it. Keep it up.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New new
on June 3, 2025
Posted by: Bbbb
Hottest new fone this year. Absolutely love it. smooth, clean, and affordable. Het you one today. Best move i made in a while.
Written by a customer while visiting Samsung US
Showing 3081-3088 of 20126 results 
<< 1 ... 384 385 386 387 388 ... 2516 >>